Dispatcher

Creative MultiCare is looking to hire a full-time Dispatcher Service Representative in INSERT. No experience necessary!Creative MultiCare, LLC has the best group of service technicians, management personnel, and office staff in the industry. We combine cutting edge technology with a dedication to training and quality to produce the best results.The Dispatcher is crucial in ensuring the smooth operation of our dispatch processes.Job DescriptionDispatch a core group of technicians and manage a daily service schedule in an efficient and timely mannerCommunicate with and update customers based on the daily service scheduleHandle customer inquiries with professionalismManage a large amount of inbound and outbound calls in a timely mannerIdentify customers' needs, clarify information, research issues as they arise, and provide solutions and/or alternativesProvide information about our servicesBuild sustainable relationships with both customers and techniciansDevelop and maintain a knowledge base of products, services, and technician skillsets to utilize when making decisions based on specific customer request/needsMeet personal/team qualitative and quantitative targetsOur Benefits IncludeWeekly payPaid time offOn-the-job paid trainingHealth, dental, and vision insurance401(k) matching with immediate vestingSupplemental insurance packagesJob RequirementsPrevious experience in a similar role is preferred, but not requiredExcellent written and verbal communication skillsPositive and professional demeanor with great interpersonal skillsStrong organizational skills and the ability to manage multiple tasks simultaneouslyAttention to detail and a commitment to maintaining accurate recordsMust be able to read, write, understand, and speak EnglishBilingual is a plus, but not requiredMust pass pre-employment background check#J-18808-Ljbffr

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