Dispatcher

Work Schedule Comments: Typically, Monday-Friday 8am-5pm / Weekends as NeededPosition Overview: Plans the daily/weekly work schedule of drivers to maximize freight coverage in a timely and cost-efficient manner. Communicate and distribute appointment dates/time to drivers; owner operators and/or fleet. Communicate and coordinate between all IMC locations to maximize drivers' time. Assist drivers with any equipment issues, detention time, rail billing, and any additional requests made of driver.Essential Functions:Must exercise discretion and use independent judgment when relating customer requests, appointment time and assigning orders to specific drivers daily to run road, local or city. Maintain A to B dispatchingComplete lines of dispatch in SWS from paperwork that drivers turn in daily relating to completed runsHandle driver service failures up to and including the authority to issue verbal and/or written discipline. Additionally, contact Manager/Cargo Specialist regarding the failureApply any additional charges including and notify customer service of changesTrack/Maintain yard report, MDR, CNI, and Divisional PoolActively participate in driver recruiting and retentionRequest rail billingProcesses ATP's and Non-Productive pay. Review preliminary payrollOversee drivers HOS and ELD updatingOversee and manage Rail/Port pins – reservations – LFDOperating with a sense of urgency while handling challenging environmentsOther duties as assignedKnowledge/Skills Required:Minimum one year of trucking industry/dispatch experienceData entry skills; Good communication and organizational skills#J-18808-Ljbffr

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