Field Dispatch Technicians (Hartford, Connecticut, United States)

Job Title

No C2C candidates! No Agencies, please!

Requirements:

Must have valid driver's license and reliable vehicle with the ability to carry a 6-foot ladder
Must have a working smartphone to access company email and company ticketing system
Must have basic cabling tools/technician tools
Must know how to use a laptop/email/basic knowledge of Office 365 applications such as Word, Excel
Must be proficient in utilizing technical tools such as cable testers and fiber testers.
Requires experience in working in communications closets
Must be able to safely lift heavy objects
Must understand cable patching processes and procedures
Must be familiar with 66 Block and 110 Block cross connect procedures
Must have a basic knowledge of data communications networking
Must be able to assist in troubleshooting issues
Must understand network terminology
Must be familiar with IP phone
Requires good interpersonal communications skills
Must be able to explain technical issues in a way the customer will understand an issue
Must be able to interpret a customer's issue in a way that will allow technician to facilitate a resolution

Experience and Education:

No C2C candidates! No Agencies, please!

Requirements:

Must have valid driver's license and reliable vehicle with the ability to carry a 6-foot ladder
Must have a working smartphone to access company email and company ticketing system
Must have basic cabling tools/technician tools
Must know how to use a laptop/email/basic knowledge of Office 365 applications such as Word, Excel
Must be proficient in utilizing technical tools such as cable testers and fiber testers.
Requires experience in working in communications closets
Must be able to safely lift heavy objects
Must understand cable patching processes and procedures
Must be familiar with 66 Block and 110 Block cross connect procedures
Must have a basic knowledge of data communications networking
Must be able to assist in troubleshooting issues
Must understand network terminology
Must be familiar with IP phone
Requires good interpersonal communications skills
Must be able to explain technical issues in a way the customer will understand an issue
Must be able to interpret a customer's issue in a way that will allow technician to facilitate a resolution

Experience and Education:

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