Security Operations Technician Intern

The Voice of Texas Agriculture.

Company Name: Texas Farm Bureau Casualty Insurance Company | Department: Information Systems

This position is responsible for SecOps functions appropriate for the Technician Intern level. This requires the ability to learn and perform one or more of the following functional areas:

Job Scheduling Operations:

Scheduling and integrating jobs

Application controls

Balancing and distribution of data

Security Access Operations:

Providing appropriate Data and User Security Access

Controlling, maintaining, and monitoring security access to the computer infrastructure and data repositories

Mainframe and Associated Systems Operations:

Running and monitoring applications

Detecting application malfunctions and providing appropriate notifications

Code Migration Operations:

Production path migration management

Test environment availability and readiness management

Code migration processes

Testing Operations:

System test management and execution

Script and script catalog maintenance

Integration of testing with migrations

MAJOR RESPONSIBILITIES AND AUTHORITY

Learn to effectively use software tools to accomplish assigned tasks.

Learn to effectively use the functionality of PC, Mainframe and Web applications and tools to perform job responsibilities.

Assist in researching and resolving problems with applicable software.

Assist in researching, evaluating, developing and deploying operational solutions to meet business needs.

Assist in providing training to end users, when appropriate.

Assist in communicating with vendors and users for problem resolution, as needed.

Assist in creating and estimating task lists.

Update and resolve Helpdesk incidents/requests per established procedures.

Escalate problems to appropriate personnel, as needed.

Report status on assigned tasks.

Other duties as assigned.

MINIMIUM POSITION QUALIFICATIONS

Pursuing an Associate degree or above from an accredited school.

Good oral and written communication skills.

Good organizational skills.

Good problem-solving abilities.

Ability and willingness to learn and extend skills.

Ability to interact with customers as well as peers.

Good Telephone skills.

Technical Skills:

• Personal Computer knowledge
• Microsoft Office knowledge

Preferred Technical Skills:

• CICS
• TSO/SDSF
• Vanguard/RACF
• Active Directory
• SailPoint IIQ
• TWS/IWS
• RTC/UCD/UCR
• Silk Central

PHYSICAL REQUIREMENTS

Occasionally lift and move items weighing up to 30 lbs. without assistance.

Repeated use of PC, telephone, printers and any other office machines.

Extended periods of sitting and concentration.

Frequent lifting, bending, twisting, crouching, pulling, pushing, and reaching in office environment.

WORKING CONDITIONS

Occasionally work long, irregular hours.

Provide after-hours problem resolution, when required.

Work to be conducted in office environment owned or leased by company.

Travel, as required.

Texas Farm Bureau is an Equal Opportunity Employer (M/F/D/V).

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