Government Careers

  • Dispatch

  • Cool Willy's
  • Tucson, Arizona 85718 United States View Map
Experienced Trades Dispatcher

Cool Willy's Heating & Cooling is growing, and we're looking for an experienced Trades Dispatcher to join our team in Tucson! If you thrive in a fast-paced service environment, know how to keep technicians moving efficiently, and are comfortable working in Service Titan, we want to hear from you.

Position Details

Schedule: Full Time in office/Flexible

Pay: $18$21 per hour, depending on experience

Location: 1435 S. Euclid Ave, Tucson AZ 85713

What You'll Do

  • Dispatch and schedule service technicians efficiently throughout the day
  • Manage closes out technicians, assuring information, parts, and pay are correct
  • Utilize Service Titan to schedule jobs, manage technician workflows, and update job statuses
  • Update clients on appointment times
  • Handle schedule changes, emergencies, and priority calls with confidence
  • Ensure a high level of customer satisfaction through clear communication and follow-up

What We're Looking For

  • Previous dispatcher experience in the trades (HVAC, plumbing, electrical, or similar)
  • Hands-on experience with Service Titan (required)
  • Strong communication, organization, and multitasking skills
  • Ability to stay calm and solutions-focused in a fast-paced environment
  • Reliable, detail-oriented, and team-focused mindset
  • Must be able to pass a background check and drug screen

Why Cool Willy's?

Supportive team environment

Opportunity to grow with a respected local service company

Competitive hourly pay based on your experience

Experienced Trades Dispatcher

Cool Willy's Heating & Cooling is growing, and we're looking for an experienced Trades Dispatcher to join our team in Tucson! If you thrive in a fast-paced service environment, know how to keep technicians moving efficiently, and are comfortable working in Service Titan, we want to hear from you.

Position Details

Schedule: Full Time in office/Flexible

Pay: $18$21 per hour, depending on experience

Location: 1435 S. Euclid Ave, Tucson AZ 85713

What You'll Do

  • Dispatch and schedule service technicians efficiently throughout the day
  • Manage closes out technicians, assuring information, parts, and pay are correct
  • Utilize Service Titan to schedule jobs, manage technician workflows, and update job statuses
  • Update clients on appointment times
  • Handle schedule changes, emergencies, and priority calls with confidence
  • Ensure a high level of customer satisfaction through clear communication and follow-up

What We're Looking For

  • Previous dispatcher experience in the trades (HVAC, plumbing, electrical, or similar)
  • Hands-on experience with Service Titan (required)
  • Strong communication, organization, and multitasking skills
  • Ability to stay calm and solutions-focused in a fast-paced environment
  • Reliable, detail-oriented, and team-focused mindset
  • Must be able to pass a background check and drug screen

Why Cool Willy's?

Supportive team environment

Opportunity to grow with a respected local service company

Competitive hourly pay based on your experience

Government Careers

Government Careers

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Whether you’re starting your career or seeking new opportunities, these roles provide pathways for growth, security, and service.

Explore positions across a wide range of fields and take the first step toward a rewarding future in public service.

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