Dispatcher

Dispatcher

Peak Rentals' Dispatcher is responsible for assigning drivers to trucks and providing accurate directions to well site locations or facilities. Dispatchers communicate with drivers via phone, GPS, or two way radios. Dispatchers need general knowledge of customer needs and of local highway systems in the regions in which their drivers operate (which in some instances can include county roads). Many dispatchers work unusual schedules due to 24 hour operations. They may also be assigned to work weekends, nights and holidays.

The essential job functions include, but are not limited to:

• In charge of answering the on call phone when on schedule.
• Dispatching calls with the correct personnel to fix the issue in a timely manner.
• Watching the productivity of techs and drivers with their day duties.
• Recommending disciplinary decisions and actions.
• Assisting in establishing and evaluating job performances.
• Monitoring and validating accuracy of dispatch entries and jobs.
• Providing emergency and non-emergency requests for assistance in dispatching units or responding to requests for information.
• Monitoring ongoing communications and dispatching throughout the shift.
• Maintaining appropriate communications between customers and dispatch to facilitate flawless operations.
• Guiding and directing all communications regarding issues from customers to appropriate management personnel.
• May provide other support functions as requested.

Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements:

• High School diploma/GED.
• More than 6 months of experience working in the Oil and Gas industry, preferred.
• Prior dispatch experience preferred.
• Strong computer skills.
• Ability to read and interpret documents such as safety rules, and procedure manuals.
• Ability to comprehend instructions accurately.
• Ability to stay focused in a fast paced and loud environment.
• Ability to accurately record and maintain important information and documentation.
• Must be able to successfully pass a drug test and criminal history background check.
• CDL experience preferred.
• Ability to multi-task.

Compensation Information: Compensation is competitive and commensurate with experience.

Physical Demands and Exposures:

• This position works inside a climate-controlled environment. The Company will supply adequate training and equipment to perform the functions of the job.
• Monday – Friday, 8am-5pm.
• Involves sitting at a desk for extended periods of time.
• Needs high degree of concentration in a busy area.
• Ability to lift up to 25 lbs.

Peak Rentals is an equal opportunity employer. It is Peak's policy to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to any protected class, status, characteristic, or activity. All employment decisions, including decisions regarding recruitment, selection, hiring, compensation, benefits, training, advancement, discipline, discharge, and other terms, conditions, and privileges of employment are made without regard to any lawfully protected class, status, characteristic, or activity.

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