Dispatcher

IMC Companies
Nashville, Tennessee 37247 United States  View Map
Posted: Jun 12, 2026
  • Full Time
  • Dispatch and Telecommunications
  • Fire and EMS
  • Summary

    Job Title

    Work Schedule Comments: Typically, Monday-Friday 8am-5pm / Weekends as Needed

    Position Overview

    Plans the daily/weekly work schedule of drivers to maximize freight coverage in a timely and cost-efficient manner. Communicate and distribute appointment dates/timeto drivers; owner operators and/or fleet. Communicate and coordinate between all IMC locations to maximize drivers' time. Assist drivers with any equipment issues, detention time, rail billing, and any additional requests made of driver.

    Essential Functions
    • Must exercise discretion and use independent judgment when relating customer requests, appointment time and assigning orders to specific drivers daily to run road, local or city. Maintain A to B dispatching
    • Complete lines of dispatch in SWS from paperwork that drivers turn in daily relating to completed runs
    • Handle driver service failures up to and including the authority to issue verbal and/or written discipline. Additionally, contact Manager/Cargo Specialist regarding the failure
    • Apply any additional charges including and notify customer service of changes
    • Track/Maintain yard report, MDR, CNI, and Divisional Pool
    • Actively participate in driver recruiting and retention
    • Request rail billing
    • Processes ATP's and Non-Productive pay. Review preliminary payroll
    • Oversee drivers HOS and ELD updating
    • Manage roadside repair
    • Oversee and manage Rail/Port pins – reservations – LFD
    • Operating with a sense of urgency while handling challenging environments
    • Other duties as assigned
    Knowledge/Skills Required
    • Trucking industry/dispatch experience preferred
    • Data entry skills; Good communication and organizational skills
    • Intermodal experience preferred
    • DOT Regulations; Hazardous Materials
    • Computer literate
    • Ability to multi-task
  • Job Description

    Job Title

    Work Schedule Comments: Typically, Monday-Friday 8am-5pm / Weekends as Needed

    Position Overview

    Plans the daily/weekly work schedule of drivers to maximize freight coverage in a timely and cost-efficient manner. Communicate and distribute appointment dates/timeto drivers; owner operators and/or fleet. Communicate and coordinate between all IMC locations to maximize drivers' time. Assist drivers with any equipment issues, detention time, rail billing, and any additional requests made of driver.

    Essential Functions
    • Must exercise discretion and use independent judgment when relating customer requests, appointment time and assigning orders to specific drivers daily to run road, local or city. Maintain A to B dispatching
    • Complete lines of dispatch in SWS from paperwork that drivers turn in daily relating to completed runs
    • Handle driver service failures up to and including the authority to issue verbal and/or written discipline. Additionally, contact Manager/Cargo Specialist regarding the failure
    • Apply any additional charges including and notify customer service of changes
    • Track/Maintain yard report, MDR, CNI, and Divisional Pool
    • Actively participate in driver recruiting and retention
    • Request rail billing
    • Processes ATP's and Non-Productive pay. Review preliminary payroll
    • Oversee drivers HOS and ELD updating
    • Manage roadside repair
    • Oversee and manage Rail/Port pins – reservations – LFD
    • Operating with a sense of urgency while handling challenging environments
    • Other duties as assigned
    Knowledge/Skills Required
    • Trucking industry/dispatch experience preferred
    • Data entry skills; Good communication and organizational skills
    • Intermodal experience preferred
    • DOT Regulations; Hazardous Materials
    • Computer literate
    • Ability to multi-task
  • ABOUT THE COMPANY

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    Whether you’re starting your career or seeking new opportunities, these roles provide pathways for growth, security, and service.

    Explore positions across a wide range of fields and take the first step toward a rewarding future in public service.

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