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Summary
About the job Dispatcher
A privately held company with a strong local presence is seeking an organized and service-oriented Dispatcher to join its team in the Albany, NY area.
This is a full-time, in-person opportunity to support dispatch and scheduling operations in a fast-paced environment. The role requires strong communication skills, attention to detail, and the ability to manage multiple tasks and deadlines.
Key Responsibilities:- Manage incoming calls, emails, and texts from customers
- Schedule field personnel based on service requests and availability
- Enter and update job details in internal systems
- Monitor shared inboxes and respond promptly to time-sensitive inquiries
- Coordinate closely with internal team members and field staff
- Ensure accurate documentation for service tracking and billing purposes
- 1+ year of experience in dispatch, scheduling, or administrative support
- Strong multitasking skills and comfort working in a fast-paced setting
- Excellent written and verbal communication abilities
- Proficiency in Microsoft Outlook, Word, and Excel
- Dependable, punctual, and detail-oriented
- Willing to work occasional overtime and rotating on-call hours
- $47,000-$52,000 per year
- Comprehensive benefits including health, dental, vision, and 401(k) with company match
- Paid time off
Schedule:
Monday-Friday 6:00am to 3:00pm
Work Location:
On-site in the Albany, NY area
To apply, please send your resume directly to cpuls@linksrecruiting.com.
This position is open immediately referrals are welcome. -
Job Description
About the job Dispatcher
A privately held company with a strong local presence is seeking an organized and service-oriented Dispatcher to join its team in the Albany, NY area.
This is a full-time, in-person opportunity to support dispatch and scheduling operations in a fast-paced environment. The role requires strong communication skills, attention to detail, and the ability to manage multiple tasks and deadlines.
Key Responsibilities:- Manage incoming calls, emails, and texts from customers
- Schedule field personnel based on service requests and availability
- Enter and update job details in internal systems
- Monitor shared inboxes and respond promptly to time-sensitive inquiries
- Coordinate closely with internal team members and field staff
- Ensure accurate documentation for service tracking and billing purposes
- 1+ year of experience in dispatch, scheduling, or administrative support
- Strong multitasking skills and comfort working in a fast-paced setting
- Excellent written and verbal communication abilities
- Proficiency in Microsoft Outlook, Word, and Excel
- Dependable, punctual, and detail-oriented
- Willing to work occasional overtime and rotating on-call hours
- $47,000-$52,000 per year
- Comprehensive benefits including health, dental, vision, and 401(k) with company match
- Paid time off
Schedule:
Monday-Friday 6:00am to 3:00pm
Work Location:
On-site in the Albany, NY area
To apply, please send your resume directly to cpuls@linksrecruiting.com.
This position is open immediately referrals are welcome. -
ABOUT THE COMPANY
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