Customer Account Specialist

Zobility
Phoenix, Arizona 85003 United States  View Map
Posted: Jun 03, 2026
  • Full Time
  • Accounting and Finance
  • Federal Government
  • Summary

    Responsibilities:
    • Should be a proactive team player with sharp attention to detail and analytical skills, taking initiative to address and resolve issues.
    • High level of computer transactions daily, administering 200+ orders at any given time
    • Proven ability to maintain accuracy in a dynamic environment
    • Customer interaction management, both internal and external
    • Administering commercial and/or military repair orders; included by not limited to acknowledging, quoting, exchanging, and invoicing customer orders
    • Managing, interpreting, and executing customer contractual requirements
    • Effectively processing orders to maintain customer service levels and proactively mitigate on-time delivery risk and financial penalties
    • Determining validity and disposition of warranty claims
    • Adhering to Global Trade compliance regulations
    Preferred:
    • SAP proficient
    • MRO Customer Account Management
    • US Government Repair Contract Administration
    • FAR's and DFAR's
    • CAV
    • PIEE
    Education:
    • Bachelors

    We offer attractive, competitive compensation and benefits including, medical, dental, 401k, short-term disability, AD&D, tuition reimbursement, and more. If you take pride in your work and are committed to personal and professional success, let's talk. Please visit www.zobility.com to learn more.

    Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India.
  • Job Description

    Responsibilities:
    • Should be a proactive team player with sharp attention to detail and analytical skills, taking initiative to address and resolve issues.
    • High level of computer transactions daily, administering 200+ orders at any given time
    • Proven ability to maintain accuracy in a dynamic environment
    • Customer interaction management, both internal and external
    • Administering commercial and/or military repair orders; included by not limited to acknowledging, quoting, exchanging, and invoicing customer orders
    • Managing, interpreting, and executing customer contractual requirements
    • Effectively processing orders to maintain customer service levels and proactively mitigate on-time delivery risk and financial penalties
    • Determining validity and disposition of warranty claims
    • Adhering to Global Trade compliance regulations
    Preferred:
    • SAP proficient
    • MRO Customer Account Management
    • US Government Repair Contract Administration
    • FAR's and DFAR's
    • CAV
    • PIEE
    Education:
    • Bachelors

    We offer attractive, competitive compensation and benefits including, medical, dental, 401k, short-term disability, AD&D, tuition reimbursement, and more. If you take pride in your work and are committed to personal and professional success, let's talk. Please visit www.zobility.com to learn more.

    Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India.
  • ABOUT THE COMPANY

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    • Government Careers

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    Whether you’re starting your career or seeking new opportunities, these roles provide pathways for growth, security, and service.

    Explore positions across a wide range of fields and take the first step toward a rewarding future in public service.

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