IT Deputy Chief of Telecommunication Services* (County Promotional)

The Job

This recruitment is only open to current San Bernardino County, Fire District, or Special Districts employees who hold a regular, contract, extra-help, recurrent, Public Service Employee, Work Experience Program (WEX) , or intern position. Former PSE, WEX, or interns are eligible to apply up to six (6) months from the end of their assignment.
Your County employment MUST be clearly listed in the Work Experience Section of your application.

The Innovation and Technology Department (ITD) is recruiting for IT Deputy Chief of Telecommunication Services.* The IT Deputy Chief of Telecommunication Services manages the business unit responsible for the delivery and support of the County's enterprise telecommunications network. Duties include providing management oversight and direction; conferring with staff on operational and technical matters; serving as a technical advisor; resolving personnel issues; assisting in the development and implementation of policies and procedures for long range network planning and daily operations; reviewing network integrity, security, reliability and efficiency; evaluating and recommending system improvements and enhancements to the Division Chief; making formal presentations to large groups, including governing boards and executive leadership in public and private meetings.

Additional responsibilities include monitoring emerging technologies; assisting in research and cost-benefit analysis of new telecommunication technologies; recommending acquisition of hardware and software solutions; supporting staff development and training initiatives; coordinating with FCC, Public Utilities, public safety agencies and other customers; interfacing with customers to resolve service issues and concerns and maintain a high level of customer satisfaction; and assisting in the development and monitoring of the Division’s annual budget.
*Official job title: IT Deputy Chief; for more information, review the IT Deputy Chief job description.

ABOUT THE DEPARTMENT

The Innovation and Technology Department is San Bernardino County's primary technology service provider entrusted with managing and safeguarding the County’s enterprise mission critical systems and infrastructure. It is our goal to empower the County through innovation and enterprise solutions that promote progress through technology and provide transparency and mobility that enable staff to focus on addressing and resolving issues toward the progress of the County’s mission, ensuring continued success. For more information, visit https://wp.sbcounty.gov/it/

EXCELLENT BENEFITS

For job-specific benefits, refer to:
Summary of Benefits

Memoranda of Understanding (MOU)

CONDITIONS OF EMPLOYMENT

Pre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment.

Availability: Incumbents are subject to 24-hour call-back, evening, and weekend work.

Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

Minimum Requirements

Candidates must possess the required education AND experience below in order to qualify.

REQUIRED EDUCATION: Thirty (30) semester units (or 45 quarter units) of completed college-level coursework in computer telecommunications, electronics, computer science, business, information technology, or a closely related field is required. Specialized technology coursework specific to the telecommunications industry and/or completion of comparable certificate programs and/or training is acceptable and highly desirable. Such training will be accepted as a substitute for traditional college-level coursework.

-AND-

REQUIRED EXPERIENCE: A minimum of three (3) years of experience demonstrated progressive IT leadership managing technical role overseeing staff or enterprise level voice and telecommunications technologies. Relevant experience may include one or more of the following areas: enterprise telephony infrastructure, voice and data transmission systems, Cisco telecommunications infrastructures, unified communications technologies or other closely related technologies.

Qualifying experience may include responsibilities such as operational planning, project leadership, assigning, reviewing, and evaluating work, as well as advanced systems analysis, involving the evaluation of telecommunications technologies, systems and equipment.

Substitution: Each one (1) year of additional qualifying experience may substitute for 15 semester (23 quarter) units of the required education.

Desired Qualifications

The ideal candidate will have completed specialized coursework in electronics, business, telecommunications technology, or communications technology. Certifications and/or instructor-led training in Cisco technologies are highly desirable, including areas such as ICND1, CIPTV, AUCCE, CCEA, CCEAA, CUIACU, CVPDS, ICCE, Cisco Applications, CTCO lab, and SIPTO/DTSIP, as well as other telephony type and unified communications related coursework. Candidates should possess strong leadership and communication skills, along with advanced experience supporting enterprise telephony infrastructure, Cisco VoIP systems, contact center technologies, and Cisco networking equipment. Individuals currently serving in County classifications such as Enterprise Network Support Manager, Systems Support Analyst, Enterprise Network Engineer, Special Projects Leader, Communications Technology Supervisor, or related classifications may possess the desired knowledge and required skill sets are encouraged to apply.

Selection Process

Examination Procedure:

There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department.

Application Procedure :

Please complete and submit the online employment application and supplemental questionnaire for consideration before 5:00 PM PST, FRIDAY, JUNE 12, 2026 . Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

If you need technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA):

San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, dedicated to ensuring equal employment opportunities for all employees and applicants.

ADA Accommodation:

If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form (Download PDF) within one week of the recruitment filing deadline.

Veterans' Preference:

Eligible veterans, their spouses, or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the Veterans' Preference Policy .

For more important details, review the Applicant Information and County Employment Process .

Exempt Unit-Group C

San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

Please review the appropriate Summary of Benefits * for more information

Refer to the appropriate MOU, contact the County’s Employee Benefits and Services Division at (909) 387-5787 or visit the Employee Benefits website for more detailed information.

*Retirement benefits subject to change.

Closing Date/Time: 6/12/2026 5:00 PM Pacific

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• San Bernardino County

• 9093878304

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