College Corps Student Engagement Coordinator (Administrative Analyst/Specialist - Exempt I, Range 2) - Office of Research and Sponsored Programs/Institute for Civic and Community Engagement

*SFSU INTERNAL APPLICATIONS ONLY*

Working Title

College Corps Student Engagement Coordinator

SF State University

San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.

Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu.

San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties.

The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.

Department

Office of Research and Sponsored Programs/Institute for Civic and Community Engagement

Appointment Type

Temporary.

The Position will end on or before April 30, 2027. Permanent status cannot be earned in this position. This temporary position can be concluded prior to the stated temporary appointment end date, normally with a two-week notice period. Continuation of this temporary appointment is contingent upon grant funding.

Time Base

Full-Time

Work Schedule

Monday through Friday; from 8:00 am to 5:00 pm

Anticipated Hiring Range

$5,274.00 - 5,380.00 Per Month ($63,288.00 - $64,560.00 Annually)

Salary is commensurate with experience.

Position Summary

Under the general direction of the Executive Director, the Student Engagement Coordinator leads and supports the student experience for the SF State College Corps Fellowship, with primary responsibility for Fellow engagement, retention, and success. The role applies independent judgment to assess student needs, monitor engagement patterns, and implement strategies that support persistence and program completion. The coordinator executes recruitment and outreach activities in alignment with Program Lead direction, facilitates orientation and onboarding from a student experience perspective, and designs and delivers Team Circles, trainings, professional development, and closeout activities. The position provides ongoing support to Fellows, monitors participation and attendance, and identifies concerns that may affect learning or retention. Working closely with campus and community partners, the coordinator strengthens the quality of the Fellow experience and ensures engagement efforts align with program goals. The role collaborates with the Program Lead and Operations Coordinator to ensure engagement activities, documentation timelines, and compliance processes remain aligned.

Position Information

Student Engagement and Retention

• Leads recruitment, outreach, and selection activities for new Fellows, including information sessions, classroom visits, and tabling, in alignment with Program Lead guidance.
• Develops recruitment materials, outreach communications, and presentation content in alignment with Program Lead guidance.
• Leads classroom presentations, tabling efforts, and campus outreach activities to support recruitment and visibility.
• Leads orientation, onboarding, and closeout sessions from a student experience perspective.
• Serves as the primary point of contact for Fellows and provides clear guidance on expectations, deadlines, and participation requirements.
• Builds and maintains positive relationships with Fellows and fosters an environment that supports belonging and persistence.
• Conducts regular check-ins to track progress, attendance, and service hours, and identifies retention concerns with recommended support or interventions.
• Facilitates Team Circles, reflection sessions, and community building activities.
• Coordinates with the Operations Coordinator to ensure engagement timelines and documentation requirements remain aligned.

Professional Development and Program Implementation

• Designs and facilitates student focused professional development activities aligned with College Corps learning goals and Program Lead direction.
• Leads Fellow training for outreach, tabling, presentations, and campus engagement activities.
• Develops training materials, schedules, and communication for student learning activities.
• Coordinates logistics for orientations, workshops, Team Circles, and learning sessions.
• Implements and coordinates content and logistics for the California Volunteers Mid-Year Leadership Workshop in alignment with Program Lead direction.
• Partners with campus units and community partners to bring speakers, activities, and leadership learning opportunities to Fellows.
• Prepares Fellows to represent College Corps through structured training and reflection prior to outreach and recruitment activities.
• Plans and coordinates student engagement opportunities such as Days of Service, service projects, community events, and social activities that strengthen belonging and engagement.

Data Tracking and Reporting

• Reviews and approves Fellow attendance, absences, and service hours in America Learns to confirm accuracy, eligibility, and alignment with program expectations and established system permissions.
• Monitors attendance, service hours, and participation trends to identify engagement or retention concerns and determine appropriate intervention strategies.
• Follows up with Fellows on missing, late, or inaccurate time entries related to attendance, absences, and service hours.
• Flags discrepancies, potential compliance risks, or repeated issues and refers corrective action decisions to the Program Lead.
• Prepares summaries and draft reports for the Program Lead to support assessment and required submissions.
• Coordinates with the Operations Coordinator to ensure approved attendance and service hours are complete and ready for compliance review and stipend processing.
• Conducts assessments of student learning and uses results to improve engagement programming. Community Partner and Campus Collaboration
• Builds and maintains working relationships with host site supervisors focused on Fellow engagement and day-to-day communication.
• Serves as the primary point of contact for routine questions related to Fellow attendance, performance, and day to day expectations.
• Communicates attendance, performance, or engagement concerns and collaborates with partners on early intervention strategies.
• Identifies and escalates repeated, complex, or corrective issues to the Program Lead for guidance or action.
• Coordinates with the Operations Coordinator on partner related documentation, timelines, and compliance touchpoints as needed.
• Leads outreach activities and campus presence to support College Corps recruitment and visibility.
• Represents ICCE and College Corps at events and meetings.

Other duties as assigned

Minimum Qualifications

• General knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.
• Working knowledge of and ability to apply standard theories, principles, practices, techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations
• Working knowledge of general practices, program, and/or administrative specialty. Basic knowledge of and ability to apply fundamental concepts. Working knowledge of budget policies and procedures.
• Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the applicable program, organizational unit, and/or administrative specialty.
• Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them.
• Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques.
• Ability to organize and plan work and projects including handling multiple priorities.
• Ability to make independent decisions and exercise sound judgment.
• Ability to compile, write, and present reports related to program or administrative specialty.
• Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit.

Preferred Qualifications

• Experience working with community-based organizations or nonprofit agencies, including volunteer management, placement coordination, or supervision of service participants.
• Experience working with AmeriCorps, College Corps, or other state or federally funded service programs.
• Experience supporting structured student cohort programs with attendance, participation, or service requirements.
• Experience reviewing, approving, and tracking student attendance or service hours using an online system.
• Experience facilitating orientations, trainings, workshops, or cohort-based learning spaces.
• Familiarity with higher education systems, compliance requirements, or structured reporting processes.
• Ability to work independently on varied administrative and analytical duties, manage multiple deadlines, follow through with minimal direction, and handle sensitive and confidential information.
• Demonstrated ability to navigate complex workflows across student support, program operations, and compliance environments.

Environmental/Physical/Special

• Must be able to move boxes of paper, office supplies, sidewalk sign A-Frame message boards, and outreach materials weighing up to 30 pounds.
• Must be able to bend, lift, and move tables and chairs for ICCE and College Corps sponsored events.
• Occasional evening and or weekend work may be required to support outreach activities and program related events on and off campus.

Pre-Employment Requirements

This position requires the successful completion of a background check.

This position is designated as a mandated reporter under the California Child Abuse and Neglect Reporting
Act and must comply with CSU Executive Order 1083 (Revised July 21, 2017) as a condition of employment.

Eligibility to Work

Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire.

Benefits

Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve.

We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee.

CSUEU Position (For CSUEU Positions Only)

Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference.

Additional Information

*SFSU INTERNAL APPLICATIONS ONLY*

SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS).

Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations.

CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/.

The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872.

Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time.

Advertised: Apr 21 2026 Pacific Daylight Time
Applications close:

• 

• Cal State University (CSU) San Francisco

• (415) 338-1111

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