Court Operations Supervisor

CITY EQUITY STATEMENT
The City of Westminster welcomes diverse candidates from the broadest base possible. Our goal is to find the best candidate for the job-someone who belongs, not just fits. We value life and professional experiences, recognizing equivalent combinations of knowledge skills and education.

Aligned with our city SPIRIT values, the successful candidate will have a passion and commitment to serving a diverse population of residents and must respect and uphold the principles of justice, equity, diversity, inclusion and belonging.

We encourage you to think broadly about your background and skill set for this role, even if you believe you have a less traditional background than described we invite you to apply.

POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION

The Court Operations Supervisor provides leadership and operational oversight for the Municipal Court, ensuring efficient, compliant, and customer-focused services. This role is responsible for supervising and developing court staff, managing daily operations, and maintaining adherence to judicial, statutory, and administrative requirements. The position serves as a key liaison between internal teams, external agencies, and the public, ensuring accurate communication of court processes and timely resolution of issues. Additionally, the role supports technology implementation, financial balancing, and procedural updates, while fostering collaboration and continuous improvement. Acting as a resource for complex inquiries, this position plays a critical role in upholding the integrity and effectiveness of court operations.

The Court is located at 3030 Turnpike Drive and operates Monday-Thursday, 7:00 am to 6:00 pm, and will require rotational Saturday/Holiday Court coverage.

The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. The City of Westminster has a Multilingual Stipend Program to encourage and reward benefited employees who are conversationally fluent in languages other than English. Benefited employees have the opportunity to test their language proficiency skills and qualify for a bi-weekly stipend that will vary based on the employee’s level of proficiency and usage.

ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES

The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: The City of Westminster provides high-quality core services and fosters resilience in order to promote a safe and thriving community. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - People - Integrity - Respect - Innovation - Teamwork).

This position supports the goals of the Chief of Staff’s Office, which coordinates and oversees cross-departmental initiatives and activities across a wide range of municipal systems, services, and programs. This includes managing the Municipal Court Division, the City Clerk’s Division, the City Hall Operations Division, the City’s justice, equity, diversity, and inclusion efforts, as well as the Policy & Budget Division. This position also directly supports the goals of the Municipal Court to administer equitable, fair, and impartial justice in a timely and courteous manner; protect fundamental rights; promote public safety; and facilitate community reparation through SPIRIT.

Every employee is accountable to:

• Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority
• Communicate with customers to ensure that, where possible, they are satisfied, and that their needs are being addressed; solicit and evaluate customer feedback
• Act as an ambassador by understanding and fostering the organization's mission and vision
• Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner
• Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty, and ethical behavior
• Address difficult or contentious issues in a constructive manner
• Support/promote change; demonstrate flexibility, and take calculated risks when appropriate
• Participate in personal growth opportunities, and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization
• Work to continuously improve the efficiency and effectiveness of the service or product being delivered
• Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives
• Value diversity; demonstrate an awareness of differences; demonstrate sensitivity, and adapt behaviors and communication to accommodate these differences
  
  

GENERAL COMPETENCIES
Citywide - Every employee in this position is accountable to:

• Establish effective interpersonal relationships through honest, open communication and follow-through on commitments
• Recognize personal strengths and weaknesses, and target areas for personal self-development
• Demonstrate initiative in performing job tasks
• Exhibit problem-solving skills leading to sound judgment and quality decisions
• Achieve goals, and handle assigned workload and new assignments effectively; demonstrate an ability to work independently
• Communicate effectively with individuals and groups using clear and concise verbal and written communications
• Demonstrate accountability for work, and take ownership in job performance
• Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product

Job Specific - Every employee in this position must be able to:

• Utilize strong organizational and supervisory and management skills to effectively assist in the oversight of court operations
• Apply a thorough understanding of office procedures, management practices, and legal and jury requirements relevant to court operations
• Familiarize and understand the daily operational needs of the Court and how to support those needs
• Communicate clearly and effectively, both verbally and in writing, to convey information, instructions, and policy interpretations
• Deliver concise, accurate explanations of court policies, procedures, and legal requirements to staff and the public
• Lead, mentor, motivate, and provide direction to court personnel to ensure a high-performing team
• Provide excellent customer service and resolve conflicts professionally, including interactions with challenging or difficult individuals
• Work independently and collaboratively with the Court Management Team, court staff, city departments, members of the public, and outside vendors and contractors
• Support strategic planning efforts and lead process improvement initiatives within the Court
• Learn and support the Court’s records management and software systems, including assisting with testing, training, and providing technical support
• Use computer applications proficiently, particularly Microsoft Office Suite and court management systems

Leadership/Supervisory - Every employee in this position is accountable to:

• Help employees to see the value of developing their skills, and assist them in eliminating barriers to their development; encourage employees to step outside of their comfort zone to develop their skills
• Provide meaningful, timely employee feedback and appraisals, and effectively address employee performance problems
• Effectively supervise, mentor, and motivate in a team environment

JOB SPECIFIC FUNCTIONS

Essential Job Functions, Duties, Responsibilities, and Tasks Leadership and Staff Development

• Supervise, train, and evaluate staff; address performance issues and recommend disciplinary actions or advancements
• Assist with recruitment, interviewing, and hiring decisions
• Oversee daily operations and scheduling of court staff; ensure compliance with policies and procedures
• Support staff with difficult customer inquiries and ensure information is provided per open records and legal guidelines
• Supervise Saturday/Holiday Court on a rotational basis with the Court Leadership Team
• Serve as Acting Court Administrator when needed

Internal Court Operations

• Ensure compliance with Court judicial, administrative, statutory, and local policies and procedures
• Support necessary procedural updates based on legislative updates and requirements
• Communicate court rules and processes to staff and the public

Resolve system issues and coordinate with external agencies (e.g., CCIC, DMV)Collaborate with IT on technology implementation and gain expertise to manage the court records systemMaintain court calendars, documents, and automated workflows in the court record management systemManage electronic court recordingsComplete the daily balancing for the CourtBack up courtroom clerks as necessaryOversee the Electronic Citation Import process from the Police DepartmentReview operations for improvements and recommend modificationsSchedule Pro Team Judges as neededMaintain CCIC certification and current on entry and clearance of warrants and protections ordersPartner with other courts to share best practices, benchmark data, and identify joint opportunitiesExternal Court Operations

• Oversee the Public Defender coverage and maintain necessary coverage calendars
• Provide informal supervision and direction to the contract security guards
• Maintain the monthly arraignment calendar created for the Police Department
• Update court webpages as necessary

Maintains regular and punctual attendance Other Duties and Responsibilities
Incumbent is accountable for all duties of this job, and other projects and responsibilities may be added at the City’s discretion.

POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS

Education, Experience, Skills, Formal Training, Licenses, and Certifications
Required :

• Graduation from high school or GED
• Four (4) years’ experience in a court setting, municipal court experience is preferred
• Demonstrates strong computer skills with extensive knowledge of Microsoft products and a general understanding of court records management systems
• Pass pre-hire Criminal Justice Information System (CJIS) criminal background check and fingerprinting

Preferred :

• Experience with the FullCourt records management system, including table maintenance and form development
• Experience with other court record management systems
• Prior supervisory experience
• Bachelor’s degree in criminal justice, social sciences, business administration, finance, accounting, court management, or related field
• NACM CORE Champion or National Center for State Courts (NCSC) court management program completion

Any equivalent combination of education, training, and experience, which would provide the required knowledge and skills, may be considered
Physical Requirements
Work is sedentary in nature and requires sufficient physical stamina and strength for:

• Constant sitting to perform daily tasks; occasional walking through a multilevel facility to retrieve information; frequent standing, sometimes for extended periods
• Frequent squatting, reaching above shoulder, and twisting to file documents and lift supplies and material; occasional bending, kneeling, climbing, balancing, and reaching below shoulder to store documents, material, and supplies
• Constant light grasp, fine manipulation, and handling to perform daily duties; occasional firm grasp to safely use equipment
• Frequent lifting, carrying, and pushing and/or pulling of up to ten (10) pounds to move material and supplies; occasional lifting and pushing and/or pulling of up to twenty-five (25) pounds with dollies and carts
  
  

WORKING CONDITIONS
Work is constantly performed indoors. This is primarily sedentary office work. Must demonstrate the ability to meet the physical demands of the job, including the ability to retrieve information from various locations in the office when needed. Exposure to periods of high activity and stress under demanding conditions. The position requires a great deal of communication with City employees, the public, and outside agencies.
Required Materials and Equipment
General office equipment, including telephones, calculator, credit card machines, printers, computers, printers, copier, fax machine and shredder.

PRE-EMPLOYMENT REQUIREMENTS

• Background checks will include employment references and criminal history, Criminal Justice Information System (CJIS) criminal background check and fingerprinting, and when applicable, credit check, driver license record, and education verification
• Drug screen
• Must be legally entitled to work in the United States

The City of Westminster, Colorado, is a drug free workplace and an Equal Opportunity Employer that values diversity and aims to have its workforce reflect the community.

The City of Westminster offers a comprehensive benefit package including:

• Health and Dental
• Flexible Spending
• Pension/Retirement Plans
• Term Life Insurance
• Long-term Disability
• Survivor Benefits
• Wellness Program
• Leave program that provides for vacation, holidays, sick leave, major illness, on the job injury, and administrative reasons
• Career Development Program
• Tuition Reimbursement Program

For a more detailed overview of our Exempt and Administrative Officer benefit package:
Benefit Package

The City of Westminster does not participate in the Social Security system. In lieu of Social Security contributions, the city contributes to a 401(a) defined contribution plan on your behalf.

401(a) Contribution Rates:
Employee Mandatory Contribution: 11.5% of your base pay. Contributions are pre-tax and fully vested.
Employer Contribution: 12% of your base pay.

Employer Contribution Vesting Schedule

• Less than 3 years - 0%
• 3 to 4 years - 60%
• 4 to 5 years - 80%
• Over 5 years - 100%
• For employees age 55 and older, the employer contributions are 100% vested

The City of Westminster provides employees with innovative and practical ways to improve their commute through two key features, EcoPass and Commute Benefits powered by Commutrics. EcoPass provides unlimited trips on RTD's core transit services and Commute Rewards allows you to record your trips and get rewards based on your commute mode.

Closing Date/Time: 5/4/2026 8:30 AM Mountain

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• City of Westminster, Colorado

• 303-658-2150

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