Social Service Aide (Bilingual Preferred)

Job Summary

Under general supervision, the Social Service Aide assists Social Workers by performing specifically designated tasks related to the improvement of family functioning and child and adult services; and performs related work as required. Social Service Aide is a paraprofessional class. Incumbents assist Social Workers by relieving them of routine tasks such as performing assessments of clients in the In-Home Support Services program, instructing parents in the development of parenting and household management skills, and/or performing various tasks for the child and adult service programs.

The Social Service Aide differs from the Social Worker in that the former requires a lower level of skill and training than the level required of a professional Social Worker.

SUPERVISION EXERCISED AND RECEIVED
Incumbents in the Social Service Aide classification receive supervision from a Social Worker Supervisor or other higher-level supervisor or manager.

Typical Duties, Employment Standards and KSAs
Duties may include, but are not limited to, the following:

• Maintains a routine caseload of elderly adults who are infirm or incapacitated and receiving household services.
• Conducts ongoing client needs assessments and verifies needs by contacting medical and health services providers.
• Presents client assessments to professional staff for approval.
• Completes narrative reports regarding a client's condition and services provided and/or recommended. Enters data regarding case and client information and contacts into automated system.
• Makes client referrals to medical personnel or social workers as needed.
• Provides direct training and counseling to mentally ill and developmentally disabled parents on parenting and household management skills, and teaches families about nutritional meal preparation, budgeting and household care.
• Monitors the medical and psychological care of abused children.
• Supervises visits between parents and children and reports observations to social worker.
• Provides emergency child care.
• Transports or accompanies clients to appointments for service or interviews.
• May testify in juvenile court hearings.
• Assists Social Workers in providing a variety of child and adult social services.
• Acts as liaison between clients and professional staff , individuals and groups in the community serviced.
• Directly assists families in using and learning about the resources of society, particularly medical, legal and employment services.
• Maintains records of work performed, and performs other related work as required.
• Performs related duties as assigned.

EMPLOYMENT STANDARDS
Knowledge of:

• Basic rules and regulations regarding In-Home Support Services, child abuse reporting, and Welfare and Institution Codes.
• Basic community resources useful to clients served, acceptable housekeeping and homemaking standards, including the methods, materials and equipment used in general housekeeping work.
• Basic methods and attitudes involved in the in-home care of physically ill, handicapped or disabled persons and adequate food preparation with limited kitchen equipment.

Ability to:

• Interview persons to obtain a variety of information applicable to the provision of social services.
• Understand and accept differences in human behavior resulting from cultural, economic or other forms of deprivation.
• Effectively instruct physically and mentally disabled adults in parenting and household skills.
• Deal with physically and sexually abused children.
• Prepare basic written reports.
• Recognize and report specific indications of need for social services.
• Maintain confidential information in accordance with legal standards and/or County regulations.
• Establish and maintain effective working relations with co-workers, outside organizations, and the public.

MINIMUM QUALIFICATIONS

Sixty (60) semester units or ninety (90) quarter units of college, including fifteen (15) semester units or twenty-two and one-half (22.5) quarter units in social welfare, social/human service, sociology, or other social or behavioral science;

OR

Two (2) years of full-time experience providing social services in a public or private setting to disadvantaged adults or children;

OR

A combination of education and comparable experience equivalent to two years of full-time experience which includes a minimum of fifteen (15) semester units or twenty-two and one-half (22.5) quarter units in social or behavioral science. When combining education and experience; fifteen (15) semester units or twenty-two and one-half (22.5) quarter units equal six months of experience.

Examples of social or behavioral science courses include: anthropology, criminal justice, economics, education, ethnic studies, history, human development, law, nursing, nutrition, philosophy, political science, psychology, public health, religion, social welfare, sociology, welfare, women's studies.

Bilingual Spanish Preferred

Special Requirements
Some positions in this classification may require possession of a driver's license valid in California. Employees who drive on County business to carry out job-related duties must possess a driver's license valid in California for the class of vehicle driven and meet automobile insurability requirements of the County. Eligibility for employment for those who do not meet this requirement due to disability will be reviewed on a case-by-case basis by the appointing authority.

SUPPLEMENTAL INFORMATION

• The ability to speak, read, and write Spanish in addition to English would be an asset in this position, but is not required. Applicants for English/Spanish bilingual designated positions must take and pass the Merit System Services bilingual proficiency examination in order to receive a monthly bilingual stipend.
• This is a full-time, 40-hour-per-week position with County benefits.
• A valid driver's license may be required at the time of appointment and employees may also be required to drive their own car, provide proof of car insurance, and a DMV clearance. Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis.
• Applicants for positions within the Department of Social Services are subject to a criminal history background check.

About the County

About the County:

Mono County offers the opportunity to make a meaningful impact through public service while enjoying an exceptional quality of life. As a small, collaborative county organization, employees work closely with leadership, take on diverse responsibilities, and see the direct results of their work in the community.

What employees value about working at Mono County: Employees appreciate Mono County’s location and lifestyle benefits, strong benefits package (including CalPERS retirement and health coverage), collaborative teams, and the opportunity to make a direct impact in public service. Our smaller, close-knit work environment fosters meaningful connections and supports work-life balance.

The Region

Mono County is a rural region with a dynamic community of 13,000 residents located in the eastern side of California’s Sierra Nevada range. Development is increasing in the area due to the consistent growth of the town of Mammoth Lakes. Known as “California’s Great Beyond” this natural playground offers a complete range of amenities and activities making it an ideal place to live and work. Enjoy fine shops, restaurants, and cafes. Snowboard, ski, or bike down mountain trails, fish for trout, explore the backcountry, play a round of golf, relax in soothing hot springs, or paddle a kayak along the shores of Mono Lake.

The town of Mammoth Lakes is the most populated region of Mono County, hosting Mammoth Mountain Ski area and various resort-community amenities. On the quieter side, June Lake, Lee Vining, Bridgeport, Walker, Coleville, Chalfant, and Benton offer a more rural atmosphere, unlimited outdoor adventures, and small-town charm.

Mono County, California’s Eastern Sierra

Benefits Highlights

• Retirement: CalPERS retirement and 457/401(a) Plans available.
• Medical: CalPERS health plans
• Dental & Vision
• Generous vacation and sick pay
• Discounted gym membership

Click the benefits tab to see full details.

Mono County Summary of Benefits

The following information is intended to provide a summary of benefits and does not include full details of coverage. Service limitations and restrictions may apply depending on coverage levels and services rendered.

Pay Periods and Payroll Deductions

County employees are paid on a bi-weekly basis, which consists of 26 pay periods per year. Payroll deductions including medical and most voluntary deductions will occur on a semi-monthly basis or 2 times per month. Retirement contributions will always be deducted on all 26 pay periods.

Medical Mono County Contracts with CalPERS

To provide health insurance for its employees and currently offers several Preferred Provider (PPO) Plans which are administered by Anthem Blue Cross. Employees have the option to choose from PERS Gold, PERS Platinum, and PORAC. The PORAC Plan is currently only available to members of the Safety group employee's. Medical plan costs vary based on the plan and coverage you select. The employee and the County share the cost of the plan, which is deducted on a pre-tax basis. The employee’s cost is in accordance with the applicable Memorandum of Understanding with each bargaining group. For more information regarding health plans, please visit: https://www.calpers.ca.gov/page/active-members/health-benefits/plans-and-rates

Dental Mono County

Offers a self-insured dental plan administered by Ameritas.
Dental premium coverage is provided to eligible Mono County employees at 100% employer paid.

Vision

Vision Service Plan is our Vision Insurance provider. Our plan is VSP Signature. Benefits include:

• well/vision exam every 12 months, carries a $10 copay.
• $160 allowance for frames and 20% off amount over allowance.
• $180 allowance for contacts and contact lens exam and 15% off contact lens fitting and evaluation. Currently Vision coverage is provided to eligible Mono County employees at 100% employer paid.

Basic Life Insurance
Administered by Madison Life, Mono County Employees are entitled to Life Insurance and Accidental Death and Dismemberment.

Mono County also offers coverage to employee’s spouse and dependents. Life Insurance is administered by Voya Insurance.

• Coverage for General Employees is $5,000.00
• At-Will/Elected Employees/Paramedic Coverage is $50,000.00
• Coverage for Employee’s Spouse is $1,000.00
• Coverage for Employee’s Children is also $1,000.00
• Coverage for Employee’s Children under six months is $100.00

Currently Basic Life coverage is provided to eligible Mono County employees at 100% employer paid.

Supplemental Life Insurance - Administered by Colonial Life.

Employees have the option of enrolling in a Supplemental Life insurance policy for themselves, their spouse and any dependent children. This policy is purchased by the employee with rates based on the age group at the time of enrollment.

Supplemental life insurance coverage can be enrolled in the first 31 days of employment without proof of good health, after 31 days proof of good health is required. Amounts available are as follows:

• For Employee up to $150,000 (guaranteed issue) or up to $500,000 with proof of good health
• For Spouse up to $50,000.00 and for the Employee’s Children for $10,000.00.

Flexible Spending Accounts and Optional Insurances

Provided by AmeriFLEX Flexible Spending Accounts for medical reimbursement and dependent care are available through a Section 125 account administered by AmeriFLEX . These accounts allow you to contribute pre-tax dollars to help pay for eligible medical and dependent care expenses.

Mono County Deferred Compensation 457/401(a) Plan

The County provides deferred compensation plan through Internal Revenue Code Section 401(a) Employees have the option to sign up for the 457-deferred compensation plan and contribute up to the maximum amount allowed by the IRS. If the employee contributes a total of 1-5% of their pre-tax salary, the County will match those contributions up to a maximum of 5% into a 401 (a) plan under the employee’s name. The employee may direct the investment of all contributions in accordance with the options or limitation provided by the 401(a) Plan.

CalPERS Retirement Benefits and Contributions

Mono County contracts with CalPERS for your retirement plan. Your retirement plan is a defined benefit plan determined by a set formula which uses your years of service, age at retirement, and highest one or three years of service. The Plan is funded by contributions from the employee, the County and investments from plan assets.

Mono County has a Local Miscellaneous group and a Local Safety group.

Your benefit formula will fall within one of these two groups

Most new members will fall within the new Pension Reform Formulas of 2 @ 62 for Miscellaneous & 2.7 @ 57 for all Safety Group. However, if you do have prior membership you may be eligible for the formulas that were in place on December 31st 2012, before Pension reform went into place. Our pre-pension reform formulas are:

Local Miscellaneous Group = 2.5% @ 55

Local Safety - Sheriff = 3% @ 55

Local Safety - Fire = 2% @ 50

Local Safety - County Peace Officer = 3% @ 50

Find out all about your CalPERS benefits at www.calpers.ca.gov

EAP - Employee Assistance Program

Mono County offers two different Employee Assistance Programs through Trindel Insurance Fund and NIS. Both programs include counseling and telephone consultation services addressing a variety of personal topics to promote a healthy family and work life balance.

Mono County Wellness Program

Mono County offers a discounted rate, as well as $25 towards Membership to local health clubs at the Double Eagle in June Lake or Snowcreek Athletic Club.

For employees living or working in Bridgeport, there is a County maintained facility in the Bridgeport Memorial Hall that employees have access to for a small one-time fee of $10.00

SICK & VACATION

Sick - (Unless an applicable collective bargaining agreement provides otherwise)

Eligible employees will accrue sick leave at the rate of 12 sick days per year. Permanent part-time employees accrue sick leave on a prorated basis.

Vacation- (Unless an applicable collective bargaining agreement provides otherwise)

Eligible employees shall be entitled to accrue vacation leave with pay for each year of full-time service as follows:

Initial employment ----------------------------------10 days vacation per year

After three years of continuous service------15 days vacation per year

After ten years of continuous service--------17 days vacation per year

After fifteen years of continuous service---19 days vacation per year

After twenty years of continuous service--20 days vacation per year

Permanent part-time employees accrue vacation on a prorated basis.

Mono County Holidays

Mono County recognizes 16 holidays as outlined in the Mono County Policies and Procedures and Personal Holidays according to the specific MOU (Memorandum of Understanding) according to your represented group.

“Welcome to Mono County - A great place to live and work!!”

Closing Date/Time: 5/6/2026 11:59 PM Pacific

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• County of Mono

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