Animal Services Supervisor

Neighborhoods & Community Services Department - Animal Services Division
Location: 7077 Elmwood
Pay: $27.25-$40.88 per hour
Schedule: Various shifts based on division business needs
Application Deadline: April 21, 2026


Responsibilities

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What you'll do

• Lead and supervise Animal Services enforcement officers by planning assignments, guiding field responses, and ensuring timely, appropriate handling of animal-related complaints to protect public safety
• Review and oversee field cases, citations, and enforcement actions to ensure accuracy, consistency, and compliance with animal control ordinances and legal standards
• Respond to and manage escalated or complex cases involving dangerous, injured, abused, or aggressive animals to ensure safe and effective resolution
• Train, coach, and evaluate staff through ongoing guidance, performance reviews, and specialized training to maintain high professional and service standards
• Coordinate animal intake decisions and investigations related to neglect, bites, and dangerous animals to support shelter operations and legal outcomes
• Partner with law enforcement, emergency services, and community members to support public education, emergency response, and ordinance enforcement

What success looks like

• Field responses are timely, well-documented, and handled safely
• Enforcement actions are consistent, fair, and legally sound
• Staff feel supported, trained, and accountable for performance
• Escalated incidents are resolved with minimal risk to the public and staff
• Community trust in Animal Services continues to strengthen

Schedule expectations
This position requires rotating shifts to support 24/7, seven-day-a-week operations, including mandatory overtime and on-call response to support priority calls and emergency requests from Kansas City Police and Fire Departments.


Qualifications

REQUIRES
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• Accredited Bachelor's degree and two (2) years of progressively responsible experience in animal health and safety, health and safety inspection, neighborhood or community assistance, or enforcement work
  OR
• Associate's degree and four (4) years of experience in animal health and safety, health and safety inspection, neighborhood or community assistance, or code enforcement
  OR
• High school diploma or equivalent and six (6) years of experience in animal health and safety, health and safety inspection, neighborhood or community assistance, or code enforcement a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;}

• Valid State-issued driver's license in accordance with City of KCMO policies
• Ability to obtain advanced certification as an Animal Control Officer II through MACA, NACA, or another approved program within six (6) months of appointment
• Must possess or be eligible to obtain a Security License Type A from the Kansas City, Missouri Police Department
• Ability to pass a pre-employment drug screen
• Ability to pass a physical examination as prescribed by the City
• Ability to lift up to 50 pounds to chest height or 100 pounds with assistance
• Ability to work in hazardous and extreme weather conditions
• Ability to safely handle animals with unknown or aggressive temperaments

Other Information

Military veterans encouraged to apply

Why You'll Love Working with Us - Core Employee Benefits (Benefits offered to all permanent employees unless otherwise specified)

Comprehensive Health Coverage
Affordable medical, dental, and vision plans with multiple options and low employee contributions.

Generous Paid Time Off
Enjoy vacation, sick leave, and 13 paid holidays-with accruals that grow the longer you're with us.

Secure Retirement Planning
City-funded pension plan plus an optional 457 savings plan to help you build long-term financial security.

Support for Life's Big Moments
Paid parental and bereavement leave to help you navigate major life events with peace of mind.

Tuition Assistance
Get reimbursed for eligible education expenses-invest in your future while you work.

Income Protection
Short- and long-term disability coverage options to safeguard your earnings.

Life Insurance Provided
City-paid life insurance with the option to add more coverage for extra peace of mind.

Community Volunteer Leave
Take up to 8 hours annually to give back to causes you care about.

Want the Full Picture?
Click here for a complete benefits summary.

URGENT!!! CRITICAL RECRUITMENT INFORMATION

Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete.

In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System.

Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education.

The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education.
For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained.
Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical.

If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months.

The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy

The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org .

If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code • 4211).

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• City of Kansas City

• 816-513-1903

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