Human Resources Supervisor - Austin Human Resources

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By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

Austin Human Resources is seeking an experienced and highly motivated Human Resources Supervisor to lead a team of HR Investigators. This role oversees workplace investigations across 40+ City departments, ensuring consistency, compliance, fairness, and timeliness in handling sensitive employee matters.

The HR Supervisor functions with a high degree of autonomy and is expected to exercise sound judgment, strategic thinking, and strong leadership in managing a dynamic caseload, supporting staff, and advising departments on complex employee relations issues related to discrimination, harassment, sexual harassment, and retaliation.

Job Description:

Human Resources Supervisor

Purpose:

Under limited direction, supervise the daily operations and activities of specialized Human Resource (HR) professionals in support of management and other employee groups within the assigned department on a broad range of HR issues and decisions.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Collaborates with and serves as strategic partner to senior leaders and management on HR programmatic analysis, with the achievement of objectives and in resolution of complex HR-related issues providing direct operational oversight, advice, and analytical support within the assigned department.
  
• Partners with and supports senior leader(s) to implement enhancements, to improve policies and procedures, and to provide solutions and recommendations for practice and process improvements as well as operational efficiency and service quality.
  
• Participates in the preparation and monitoring of budget and contracts/contractors and implementation of the departmental budget; and recommends and justifies capital expenditures.
  
• Serves as a subject matter expert providing guidance and monitoring compliance with applicable systems, policies, procedures, strategies, process work flows, and regulations; and monitors compliance with policies, regulations, laws, and program objectives.
  
• Serves as a liaison and advisor within their department and between the Human Resources Department and other City departments, agencies, and other external organizations, groups, and representatives.
  
• Supervises implementation and administration on assigned project or process; assigns projects, sets schedules, and monitors task completion for timeliness, accuracy, and effectiveness; performs quality checks of program-related data and personnel; prepares and reviews reports to monitor and communicate performance results; and directs HR team in implementation of agreed upon actions until the problem has been resolved.
  
• Investigates and responds to complaints from managers and employees, and makes recommendations.
  
• Monitors program, departmental, Local, and national trends; identifies training needs and solutions; works cross-departmentally to create best practices; conducts research to support new policy and procedure development; and develops and implements standard operating practice, policy, and procedure, as necessary.
  

Responsibilities - Supervision and/or Leadership Exercised:

• Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.
  

Knowledge, Skills and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of HR and departmental processes, techniques, and methods.
  
• Knowledge of assigned HR functional areas.
  
• Knowledge of practices, methods, and industry trends related to coaching, program administration, management, and leadership development.
  
• Knowledge of Federal, State, and Local laws and ordinances governing personnel and employment practices.
  
• Knowledge of City practices, policies, procedures, statutes, and ordinances.
  
• Knowledge of supervisory and managerial techniques and principles.
  
• Knowledge of fiscal planning and budget preparation.
  
• Skill in oral and written communication.
  
• Skill in using computers and related software applications.
  
• Skill in handling multiple tasks and prioritizing.
  
• Skill in handling conflict and uncertain situations.
  
• Skill in data analysis and problem solving.
  
• Skill in planning and organizing.
  
• Ability to maintain up-to-date knowledge/education as it relates to HR, the operations of the City, and/or its departments.
  
• Ability to understand key, cross-functional business issues to resolve issues through conflict management and coaching.
  
• Ability to analyze HR business needs and develop short- and long-range plans.
  
• Ability to work with frequent interruptions and changes in priorities.
  
• Ability to train others.
  
• Ability to quickly recognize and analyze irregular events.
  
• Ability to establish and maintain effective communication and working relationships with City employees and the public.
  

Minimum Qualifications

Education and/or Equivalent Experience

• Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to job, plus five (5) years of related HR experience, including one (1) year of experience which was in a lead or supervisory capacity.
  
• Experience may substitute for one (1) year of the required education up to a maximum of four (4) years substitution.
  

Licenses or Certifications:

• Valid Texas Class C Drivers License
  

Preferred Qualifications

• Demonstrated leadership skills, ability to show empathy and display excellent interpersonal skills.
  
• Strong understanding of labor and employment law, City practices, and the ability to implement and execute such knowledge.
  
• Negotiation skills, innovation, communication skills.
  
• Ability to work as a hands-on leader, and able to collaborate.
  
• PHR and SPHR certification or the ability to obtain within six (6) months of hire.
  

Notes to Candidate:

Austin Human Resources is seeking an experienced and highly motivated Human Resources Supervisor to lead our team of HR Investigators and help strengthen the City’s commitment to a fair, respectful, and inclusive workplace. In this key role, you’ll guide how sensitive employee relations matters are handled across more than 40 City departments, ensuring consistency, compliance, and care in every investigation.

You’ll partner closely with HR professionals and department leaders, offering expert guidance on complex issues involving discrimination, harassment, sexual harassment, retaliation, and other workplace concerns. With a high level of autonomy, you’ll manage a diverse caseload, support investigators, and ensure each investigation is thorough, objective, and aligned with City policies and employment laws.

As a valued leader on our team, you’ll help enhance investigative practices, identify trends in workplace issues, and recommend proactive solutions that strengthen organizational culture. You’ll also deliver training to employees, supervisors, managers, and HR professionals, empowering them to understand their responsibilities and contribute to a positive work environment.

If you’re a thoughtful, detail‑oriented leader who thrives in sensitive, fast‑moving environments and is passionate about fairness and public service, we encourage you to apply and help advance a consistent, transparent, and trusted investigative framework for the City of Austin.

Annual Salary Range: $80,490.00 - $102, 200.00 (midpoint)

Days and Hours:

Monday - Friday.
8:00 a.m. - 5:00 p.m.
Hours may vary due to operational needs. An alternative schedule and remote work/teleworking options are available, but position requires a minimum of 40% per week in office standard.

Driving Requirement:

This position requires a Valid Texas Class C Drivers License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin's Driver Record Evaluation (DRE) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.

Employment Application

• The City of Austin employment application is an official document; incomplete applications will not be considered.
  
• Please include all current and previous employment you wish to be evaluated as part of your qualifications.
  
• Your Work History must list job titles, employment dates, duties, functions, and responsibilities for each position.
  
• Starting salary is based on the relevant experience documented in your application.
  
• The hiring process may include assessments, screening interviews, panel interviews, and a final interview with leadership.
  
• Résumés may be submitted in addition to a fully completed application. Statements such as “see résumé” are not accepted. Incomplete applications will not be processed. Use “N/A” in fields that do not apply.
  
• We invite you to closely review the City of Austin's guiding principles and core competencies found on the Apply for a City of Austin job | AustinTexas.gov site.
  
• The City of Austin may close a job posting at any time after seven (7) days from the initial advertisement.
  
• Once the job posting has closed, applications cannot be modified.
  
• Use of AI is strictly prohibited to respond to the application and during the interview process.
  

Important Note to Applicants:
Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

If you are selected to interview:

Top candidates will be required to provide:

• Proof of education (high school, GED, undergraduate, and/or graduate degrees).
  
• Proof of professional licenses or certifications.
  
• DD‑214 (for military or veteran applicants) prior to confirming a start date.
  

Benefits:
Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities, and more. Please click HERE for more information.

Additional Information:

Assessment(s) may be administered as part of this recruitment.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Closing Date/Time: 2026-04-28

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• City of Austin

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