Correctional Supervisor

Department of Community Safety
Location: 414 E. 12th St.
Pay: $27.25-$40.88 per hour
Schedule: Shifts Vary
Application Deadline: Open Until Filled


Responsibilities

What you'll do

• Lead shift operations to maintain safety, security, and order across housing units, intake areas, and designated facility zones
• Supervise and support correctional officers by assigning posts, conducting briefings, coaching performance, and addressing issues in line with policy and labor agreements
• Respond to incidents and emergencies including altercations, medical events, and security concerns to protect staff and residents
• Ensure compliance and accountability by reviewing reports, maintaining operational records, and safeguarding keys, radios, and security equipment
• Coordinate across teams with intake, medical, mental health, and classification staff to support appropriate resident placement and care
• Enforce rules consistently and fairly to maintain discipline while respecting resident rights and institutional standards

What success looks like

• Shifts are fully staffed, organized, and operating safely
• Staff understand expectations and perform confidently and consistently
• Incidents are handled quickly, documented accurately, and escalated appropriately
• Facility security, sanitation, and compliance standards are consistently met
• Staff feel supported, trained, and accountable under your leadership

What you get

• Stable, long-term public service career with the City of Kansas City
• Clear leadership pathway within the Corrections Division
• Full benefits package including medical, dental, vision, retirement, and paid leave
• Paid training and professional development to strengthen supervisory and leadership skills
• Union-covered position with clearly defined policies and protections
• Purpose-driven work that directly impacts community safety

What you'll bring

• Experience supervising or leading correctional staff in a secure environment
• Strong judgment under pressure and the ability to make sound decisions quickly
• Clear, professional communication skills-both written and verbal
• Ability to lead with firmness, fairness, and consistency
• Working knowledge of correctional operations, safety procedures, and resident management

The role at a glance
As a Correctional Supervisor, you lead correctional officers and facility operations during assigned shifts. You ensure safe, secure, and orderly housing units, support staff performance, and respond decisively to incidents-all while upholding City policies, labor agreements, and correctional standards.

If you're ready to step into a leadership role with meaningful responsibility, long-term stability, and career growth, this position offers the opportunity to make a daily impact.


Qualifications

REQUIRES
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• High school diploma or equivalent and three (3) years of experience in correctional operations.
• Valid State-issued driver's license in accordance with City of KCMO policies.
• Ability to pass a City-required physical examination.
• Ability to pass a pre-employment drug screen.
• Ability to pass a background check.

Other Information

Military veterans encouraged to apply

Why You'll Love Working with Us - Core Employee Benefits (Benefits offered to all permanent employees unless otherwise specified)

Comprehensive Health Coverage
Affordable medical, dental, and vision plans with multiple options and low employee contributions.

Generous Paid Time Off
Enjoy vacation, sick leave, and 13 paid holidays-with accruals that grow the longer you're with us.

Secure Retirement Planning
City-funded pension plan plus an optional 457 savings plan to help you build long-term financial security.

Support for Life's Big Moments
Paid parental and bereavement leave to help you navigate major life events with peace of mind.

Tuition Assistance
Get reimbursed for eligible education expenses-invest in your future while you work.

Income Protection
Short- and long-term disability coverage options to safeguard your earnings.

Life Insurance Provided
City-paid life insurance with the option to add more coverage for extra peace of mind.

Community Volunteer Leave
Take up to 8 hours annually to give back to causes you care about.

Want the Full Picture?
Click here for a complete benefits summary.

URGENT!!! CRITICAL RECRUITMENT INFORMATION

Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete.

In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System.

Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education.

The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education.
For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained.
Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical.

If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months.

The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy

The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org .

If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code • 4211).

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• City of Kansas City

• 816-513-1903

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