Correctional Manager

Department of Community Safety
Location: 414 E. 12th St.
Pay: $5,794-$8,833/month
Schedule: Monday-Friday, 8:00a.m.-5:00p.m.
Application Deadline: Open Until Filled


Responsibilities

What this role is
This role leads the day-to-day operations of correctional facilities and detainee transportation for the City of Kansas City, Missouri. You'll oversee supervisors, make high-level operational decisions, and ensure safety, compliance, and humane treatment across correctional services. This position offers stability, leadership autonomy, and meaningful impact in public safety operations.

What you'll do

• Lead correctional facility and detainee transportation operations through supervisory staff to ensure safe, secure, and humane custody.
• Set and enforce operational procedures and departmental policies to maintain compliance with federal, state, and local correctional standards.
• Advise departmental leadership on staffing, facility readiness, and security planning to support informed operational decisions.
• Direct response efforts during critical incidents and emergencies to protect staff, detainees, and the public while ensuring proper documentation.
• Oversee staffing deployment, scheduling, and resource use to maintain coverage while staying within authorized staffing and budget limits.
• Build and maintain working relationships with courts, law enforcement, healthcare providers, and community partners to support smooth operations.

What success looks like

• Correctional operations run safely, consistently, and in compliance with all applicable laws and standards.
• Supervisory staff are supported, trained, and held accountable through clear expectations and performance management.
• Staffing and scheduling align with operational needs and approved budgets.
• Incidents and emergencies are handled decisively, documented properly, and reviewed for continuous improvement.
• Partner agencies view the department as responsive, professional, and reliable.

Why this role matters
Strong correctional operations protect public safety, support staff, and ensure detainees are treated lawfully and humanely. This role plays a critical part in maintaining operational integrity, leading change, and preparing facilities for future needs across the City.


Qualifications

REQUIRES

• High school diploma or equivalent and five (5) years of progressively responsible experience in correctional operations, including two (2) years in a supervisory role.
• Valid State-issued driver's license in accordance with City of Kansas City, Missouri policies.
• Ability to pass a City-required physical examination.
• Ability to pass a pre-employment drug screen.

Other Information

Military veterans encouraged to apply

Why You'll Love Working with Us - Core Employee Benefits (Benefits offered to all permanent employees unless otherwise specified)

Comprehensive Health Coverage
Affordable medical, dental, and vision plans with multiple options and low employee contributions.

Generous Paid Time Off
Enjoy vacation, sick leave, and 13 paid holidays-with accruals that grow the longer you're with us.

Secure Retirement Planning
City-funded pension plan plus an optional 457 savings plan to help you build long-term financial security.

Support for Life's Big Moments
Paid parental and bereavement leave to help you navigate major life events with peace of mind.

Tuition Assistance
Get reimbursed for eligible education expenses-invest in your future while you work.

Income Protection
Short- and long-term disability coverage options to safeguard your earnings.

Life Insurance Provided
City-paid life insurance with the option to add more coverage for extra peace of mind.

Community Volunteer Leave
Take up to 8 hours annually to give back to causes you care about.

Want the Full Picture?
Click here for a complete benefits summary.

URGENT!!! CRITICAL RECRUITMENT INFORMATION

Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete.

In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System.

Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education.

The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education.
For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained.
Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical.

If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months.

The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy

The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org .

If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code • 4211).

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• City of Kansas City

• 816-513-1903

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