Sheriff's Director of Support Services

The Position

Bargaining Unit: Local 21 - Supervisory Management

The Contra Costa County Office of the Sheriff enjoys an outstanding reputation as one of the most professional, progressive agencies in the United States. The Office is the largest law enforcement agency in Contra Costa with over 1,100 sworn and professional employees dedicated to providing the highest level of law enforcement and customer services.

The Office of the Sheriff is recruiting to fill one (1) Sheriff's Director of Support Services position within the Administrative Services Bureau.

The Director of Support Services will analyze and evaluate contracts and grants, while maintaining documentation in accordance with County policy and government regulations. We are looking for individuals who are proactive leaders who can multitask and demonstrate their ability both learn and mentor in a fast-paced, demanding work environment.

We are looking for someone who:

• Is a strong, inclusive leader. Able to lead and build an effective team of professionals and establish and maintain credibility with staff
• Is a strong relationship builder with excellent communication skills. Able to establish relationships across many divisions and ensure a consistent message is communicated to varying audiences
• Works effectively and positively with multi-levels of employees in a law enforcement environment
• Is proactive. Takes action to continually improve and takes a structured approach to managing self and others
• Is able to adapt quickly to change. Able to demonstrates resilience
• Is organized and results driven. Able to balance multiple assignments and priorities in a fast-paced environment

What you will typically be responsible for:

• Managing personnel, engaging others for input, contribution, and shared responsibility for outcomes
• Budgeting and prioritizing the use of fiscal and material resources to maximize organizational effectiveness
• Defining, assessing, and improving operational processes and workflow in program supervision & development
• Reviewing policies and procedures to ensure compliance; ensuring that practices conform to regulations, achieving objectives within constraints
• Staying current on the relevant laws, regulations, contracts, and binding agreements that pertain to the position and the Office of the Sheriff.

A few reasons you might love this job:

• You will be challenged daily.
• You will have the opportunity to work with and supervise an excellent team of professionals
• You will have a great deal of autonomy.

A few challenges you might face in this job:

• You will work in tandem with your assigned team, as well as other administrative teams, so you will need to rely heavily on your strong communication and organizational skill
• You will adhere to strict professional and behavioral requirements; you are a member of law enforcement at a time when law enforcement personnel are faced with an unprecedented number of challenge
• You will be expected to balance the demands of multiple assignments with competing deadlines

Competencies required:

• Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations
• Attention to Detail: Focusing on the details of work content, work steps, and final work products
• Managing Performance: Ensuring superior individual and group performance
• Driving Results: Demonstrating concern for achieving or surpassing results against an internal standard of excellence
• Leadership: Guiding and encouraging others to accomplish a common goal
• Decision Making: Choosing optimal courses of action in a timely manner
• Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability
• Mathematical Facility: Performing computations and solving mathematical problems
• Innovation: Imagining and devising new and better ways of doing things
• Displaying Ownership and Accountability: Holding self and others accountable for measurable high-quality, timely, and cost-effective results
• Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships
• Oral Communication: Engaging effectively in dialogue

You can read the complete job description at: www.cccounty/hr .

The eligible list established from this recruitment may be used to fill future openings for up to six (6) months.

Minimum Qualifications

License: Possession of a valid California Motor Vehicle Operator's License. Out of State valid Motor Vehicle Operator's license will be accepted during the application process.

Education: Possession of a Bachelor's degree from an accredited college or university with a major in business administration, public administration, administration of justice or a closely related field.

Experience: Three years of full-time or its equivalent experience managing, administering support services, and performing staff analysis in a large department, institution or public agency.

Substitution: Successful completion of at least 60 semester or 90 quarter units from an accredited college or university which included courses in English Composition, Social Science, Behavioral Science and Mathematics or Statistics and two (2) additional years of the required experience may be substituted for the required Bachelor's degree.

Desirable Qualifications:

• Experience processing and maintaining contracts and grants
• Experience supporting law enforcement or public safety operations
• Experience developing, monitoring and maintaining a budget for a large department, institution or public agency
• Experience writing reports for a Sheriff's Office

Selection Process

Application filing and evaluation: To be considered, all applicants must submit a complete online application at http://www.contracosta.gov/hr , including the required supplemental questionnaire, by the final filing deadline. Applications will be evaluated to determine which candidates best meet the minimum qualifications and will move forward to the next phase of the recruitment process.Virtual Oral Interview: Candidates who possess the minimum qualifications will be invited via email to complete a HireVue On Demand video interview. The assessment will measure candidates' competencies as they relate to the Director of Support Services classification. These may include, but are not limited to: Attention to Detail, Professional Integrity & Ethics, Displaying Ownership and Accountability, and Building & Maintaining Relationships. (Weighted 100%). Departmental Interview: The department will contact individuals referred to schedule an interview.

The virtual assessment is tentatively scheduled to take place via computer (remotely): May 1, 2026

The virtual assessment will be administered remotely using a computer or mobile device such as a tablet. You will need access to a reliable internet connection to take the assessment, as well as computer or mobile device with a camera.

Meeting the minimum qualifications does not guarantee an invitation to participate in the selection process.

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

For recruitment specific questions, please contact Norma Martinez at Norma.Martinez@hrd.cccounty.us. For any technical issues, please contact the Government Jobs’ applicant support team for assistance at +1 855-524-5627.

CONVICTION HISTORY
After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.

DISASTER SERVICE WORKER
All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY
It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits

Closing Date/Time: 4/16/2026 11:59 PM Pacific

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• Contra Costa County Human Resources Department

• 925-655-2100

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