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  • San Mateo County Transit District

    IT System Administrator I
    • San Carlos, California
    • SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT
    • Full Time
    • Information Technology and Communication Services
  • San Mateo County Transit District

    Manager, Real Estate, Capital Project Support
    • San Carlos, California
    • SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT
    • Full Time
    • Administration and Management
    • Project Management
    • Real Estate
  • San Mateo County Transit District

    Manager Facilities
    • San Carlos, California
    • SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT
    • Full Time
    • Administration and Management
  • San Mateo County Transit District

    Administrative Analyst II
    • San Carlos, California
    • SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT
    • Full Time
    • Administrative Analysis and Research
    • Clerical and Administrative Support
  • San Mateo County Transit District

    Special Events Coordinator
    • San Carlos, California
    • SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT
    • Full Time
    • Public Health
    • Tourism and Convention Services
  • San Mateo County Transit District

    Senior Financial Analyst
    • San Carlos, California
    • SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT
    • Full Time
    • Accounting and Finance
  • San Mateo County Transit District

    Business Intelligence Analyst
    • San Carlos, California
    • SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT
    • Full Time
    • Administrative Analysis and Research
    • Information Technology and Communication Services
  • San Mateo County Transit District

    Senior Planner
    • San Carlos, California
    • SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT
    • Full Time
    • Planning and Development
  • San Mateo County Transit District

    Engineering Manager
    • San Carlos, California
    • SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT
    • Full Time
    • Administration and Management
    • Engineering
  • San Mateo County Transit District

    Contract Administrator
    • San Carlos, California
    • SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT
    • Full Time
    • Purchasing and Warehouse
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  • IT System Administrator I

    San Carlos, California United States SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT Full Time $69,089.00 - $105,449.00 Annually Sep 27, 2025
    San Mateo County Transit District Employer:

    SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT

    The San Mateo County Transit District is the administrative body for the principal public transit and transportation programs in San Mateo County: SamTrans bus service, including Redi-Wheels paratransit service, Caltrain commuter rail and the San Mateo County Transportation Authority. Caltrain and the TA have contracted with the District to serve as their managing agency, under the direction of their boards of directors.

    Apply Now View job Employer Profile

    Job Description

    General

    The Information Technology (IT) Computer Support Representative reports to the Manager, IT OperationsandTelecommunicationsandprovidesITsystemsandsoftwaresupportfortheSan Mateo County Transit (SamTrans), Peninsula Joint Powers Board (Caltrain), and the San Mateo County Transportation Authority (TA).

    Essential Functions & Duties

      ◦ Provide Help Desk support for all IT systems and software
      ◦ Troubleshoot problems with computer hardware and desktop software, photocopiers, and printers
      ◦ Provide installation, configuration and conduct routine audits of hardware and software.

    Examples of Essential Duties:
      ◦ Support the application of operating system updates and configuration changes.
      ◦ Perform backup, proactively test system and infrastructure performance.
      ◦ Evaluate and test new technology products.
      ◦ Monitor IT systems and infrastructure
      ◦ Create, monitor, document and update trouble tickets using Track-it Help Desk software.
      ◦ Document Help Desk requests and steps taken to final resolution.
      ◦ Assist in researching alternatives for procuring new systems hardware and software.
      ◦ Route non-routine requests to second tier support.
      ◦ Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees and the public from injury or harm. Promotes safety awareness and follow safety procedures in an effort to reduce or eliminate accidents.
      ◦ Perform other duties as assigned.


    Minimum Qualifications

    Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to:
      ◦ Two (2) years of Help Desk support experience including supporting remote workstations (desktops/laptops) and mobile devices.

    Preferred Qualifications:
      ◦ Effective written and verbal communications skills.


    This position is not eligible for benefits.

    Closing Date/Time: 10/26/2025 11:59 PM Pacific
    Apply Now View job Employer Profile

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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