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  • Patient Referral Coordinator

    Lubbock, Texas 79410 United States Texas Tech University Health Sciences Center Full Time Mar 19, 2026
    Texas Tech University Health Sciences Center Employer:

    Texas Tech University Health Sciences Center

    About Us Nationally recognized for innovative programs, academic achievement, cutting-edge research and exceptional patient care, Texas Tech University Health Sciences Center aims to promote a greater health environment for West Texas and beyond. While our flagship campus resides proudly in Lubbock, Texas, TTUHSC operates five schools with campuses in Abilene, Amarillo, Dallas/Fort Worth, Lubbock and the Permian Basin (Midland & Odessa). Like Texas itself, we are an independent and proud institution that is part of a larger union, the Texas Tech University System. As a university separate from Texas Tech University, we have been entrusted with a singular charge: to teach the next generation of doctors, nurses, pharmacists, researchers and health care professionals while simultaneously providing the people of West Texas with world-class patient care. We are both an institution of higher learning and a place where real people come for life-saving medical care. Our Mission As a comprehensive health sciences center, our mission is to enrich the lives of others by educating students to become collaborative health care professionals, providing excellent patient care, and advancing knowledge through innovative research. Our Values & Culture Through our values-based culture, TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first. Our five values guide our actions and principles: Beyond Service, Kindhearted, Integrity, One Team, and Visionary. Compensation & Benefits We are proud to offer many exceptional employee benefits, including a generous compensation package with comprehensive benefits, medical and dental insurance, paid time off and substantial automatic retirement contributions. Additionally, we invest in employee success by providing many resources designed to support your personal and professional growth, including: Comprehensive Health Plans and Other Core Insurance State Retirement Programs and Pension Options Retiree Insurance for Lifetime Medical Benefits Continuing Education & Lifelong Learning Programs Tuition scholarships for employees and their dependents Leadership and Professional Development Programs Mental and Physical Wellness Programs Employee Recognition Programs and Longevity Pay We are excited for you to consider joining our team at the Texas Tech University Health Sciences Center. Consistently ranked as a "Great College to Work For" by the Chronicle of Higher Education, TTUHSC provides so much more than just a job!

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    Job Description

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    Patient Referral Coordinator
    44106BR
    44106BR

    Position Description
    Serve as a liaison between insurance and healthcare providers to ensure the timely coordination, and accurate processing, of patient referrals required for medical specialty visits.

    Major/Essential Functions
    • Review and process incoming and outgoing referrals to the clinic.
    • Performs duties to support the referral process within TTP Clinics, including processing/managing incoming faxes, tracking referrals, and maintaining accurate and detailed records in the Electronic Health Record (EHR) system.
    • Coordinate referrals with referring providers and specialty clinics.
    • Contact insurance companies to obtain necessary pre-certifications and prior approvals for services.
    • Schedule appointments for patients with specialists and provide reminders for upcoming appointments.
    • Educate patients on the referral process, provide instructions for appointments and address any questions or concerns.
    • Follow-up on referrals to ensure appointments were completed and to obtain results for the referring provider.
    • Maintain PCP(Primary Care Physician) directories, assist with administrative duties and manage waiting lists.


    Required Qualifications
    Associate's degree plus one (1) year of experience directly related to the processing of patient referralsORHigh school diploma or GED plus three (3) years of experience working as a Certified Medical AssistantORHigh school diploma or GED plus five (5) years of experience directly related to patient registration, patient scheduling, patient billing/collections, the processing of prior authorizations, and/or the processing of patient referrals.

    To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=909662

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.

    The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.







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