-
- Cullman, Alabama
- R E Garrison Trucking Inc
- Full Time
- Other
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DISPATCHER
Cullman, Alabama 35057 United States R E Garrison Trucking Inc Full Time May 04, 2026Employer:R E Garrison Trucking Inc
Government jobs offer stability, competitive benefits, and the chance to make a meaningful impact on your community and country. Whether you’re starting your career or seeking new opportunities, these roles provide pathways for growth, security, and service. Explore positions across a wide range of fields and take the first step toward a rewarding future in public service.
Summary
ROLE AND RESPONSIBILITIES
- Build positive relationships with drivers to best maximize retention levels, increase on time delivery percentages and achieve top-tier customer service.
- Manage high volume of calls from owner operator, lease purchase, and/or company drivers and prioritize calls.
- Communicate effectively and regularly with customers on issues, delays, etc.
- Receive and dispatch orders for pick-up and delivery.
- Enter data in computer system and maintain logs and records of calls, activities and other information.
- Ensure full compliance with administrative policies and federal and state regulatory compliance to mitigate safety risks and improve efficiency.
- Work one on one with the safety department on driver accidents, etc.
- Keep accurate details on drivers' trailers, current trailer, dropped trailer, etc.
- Issue advances and comchecks to drivers.
- Report OSD to CSRs and/or claims department.
- Update precise in and out times at shippers and receivers for drivers.
- Other duties as may be assigned.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
- College degree in related field preferred.
- Previous dispatch experience preferred.
- Knowledge of the Trucking Industry/Refrigerator Transportation a plus.
- Active listener with excellent communication skills.
- Must have sound judgment and critical thinking skills.
- Must be able to recognize when immediate action is necessary and to implement the required actions within a reasonable time.
PREFERRED SKILLS
- Adaptable
- Ability to manage high volume of calls and technology
- Respectful and professional demeanor.
- Strong time management skills.
- Ability to handle stress well.
Compensation details: 0 Yearly Salary
PIb33a8-2330
Job Description
ROLE AND RESPONSIBILITIES
- Build positive relationships with drivers to best maximize retention levels, increase on time delivery percentages and achieve top-tier customer service.
- Manage high volume of calls from owner operator, lease purchase, and/or company drivers and prioritize calls.
- Communicate effectively and regularly with customers on issues, delays, etc.
- Receive and dispatch orders for pick-up and delivery.
- Enter data in computer system and maintain logs and records of calls, activities and other information.
- Ensure full compliance with administrative policies and federal and state regulatory compliance to mitigate safety risks and improve efficiency.
- Work one on one with the safety department on driver accidents, etc.
- Keep accurate details on drivers' trailers, current trailer, dropped trailer, etc.
- Issue advances and comchecks to drivers.
- Report OSD to CSRs and/or claims department.
- Update precise in and out times at shippers and receivers for drivers.
- Other duties as may be assigned.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
- College degree in related field preferred.
- Previous dispatch experience preferred.
- Knowledge of the Trucking Industry/Refrigerator Transportation a plus.
- Active listener with excellent communication skills.
- Must have sound judgment and critical thinking skills.
- Must be able to recognize when immediate action is necessary and to implement the required actions within a reasonable time.
PREFERRED SKILLS
- Adaptable
- Ability to manage high volume of calls and technology
- Respectful and professional demeanor.
- Strong time management skills.
- Ability to handle stress well.
Compensation details: 0 Yearly Salary
PIb33a8-2330
Please mention you found this employment opportunity on the CareersInGovernment.com job board.
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