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  • Austin Water Pipeline Technician Supervisor

    Austin, Texas United States City of Austin, TX Full Time Sep 27, 2025
    City of Austin Employer:

    City of Austin, TX

    The City of Austin This vibrant and dynamic city tops many lists for business, entertainment, and quality of life. One of the country’s most popular, high-profile “green” and culturally rich cities, Austin was recently selected the number one Best Place to Live in the U.S. (U.S. News & World Report). In 2016, Forbes named Austin the city most likely to prosper over the next decade on their America’s Cities of the Future list, and the City of Austin ranked in the top ten on the Forbes list of America’s Best Employers for 2017.  Austin continues to lead with its vision of being the Most Livable City in the Country, emerging as a player on the international scene with such events as SXSW, Austin City Limits, Formula 1, and being home to companies such as Apple, Samsung, Dell, and Ascension Seton Healthcare. From the home of state government and the University of Texas to the Live Music Capital of the World and its growth as a film center, Austin has gained worldwide attention as a hub for education, business, health, and sustainability.  The City offers a wide range of events, from music concerts, food festivals, and sports competitions to museum displays, exhibits, and family fun. Austin is also home to a wonderful ballet, world-class museums, one-of-a-kind shopping, and beautiful outdoor spaces. You can just as easily spend your morning paddling the lake as you can strolling through a celebrated history museum.  Located at the edge of the Texas Hill Country—rolling terrain of limestone bluffs, springs, rivers, and lakes—Austin’s temperate climate is ideal for year-round jogging, cycling, hiking on the City’s many trails, or swimming at Barton Springs or one of the area’s many other swimming holes.  There are a number of excellent golf courses in the area as well as recreational opportunities for rowing, kayaking, canoeing, camping, rock climbing, disc golf, mountain biking, fishing, and more. Austin truly has something to offer for everyone. City Government The City of Austin is a progressive, full-service municipal organization operating under the Council-Manager form of government. Austin has a 10-1 council system with an at-large Mayor and Council Members that represent ten districts. The Mayor and Council Members may serve in their respective seats for four years with a maximum of two consecutive terms.  The City Council appoints the City Manager who is the chief administrative and executive officer of the City. The City Manager is responsible for guiding and directing day-to-day operations, as well as providing strategic research, recommendations, and management leadership to the City Council on the city budget, programs, policies, and services. The City Manager implements the organization’s administrative responsibilities with a strong team of Assistant City Managers and department executives. Supported by a staff of more than 14,000 and a budget of $4.1 billion, the City Manager and staff deliver a broad range of services to the citizens of Austin.  The City Council and City Manager of Austin are committed to the mission of delivering the highest quality, cost-effective services. Austin is a beacon of sustainability, social equity, and economic opportunity; where diversity and creativity are celebrated; where community needs and values are recognized; where leadership comes from its community members, and where the necessities of life are affordable and accessible to all.

    Job Description

    JOIN THE CITY OF AUSTIN TEAM

    At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. Our guiding principles-Empathy, Ethics, Excellence, Engagement, and Equity - anchor our approach in delivering services that significantly impact the lives of Austin residents. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

    What Makes the City of Austin Special?
      ◦ Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.

      ◦ Diverse and Inclusive Workplace: Work in an environment where every voice is valued, and Innovation thrives.

      ◦ Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.

      ◦ Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.

      ◦ Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.

      ◦ Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.

      ◦ Career Growth: Advance your skills and expertise with professional development and leadership opportunities.

      ◦ Modern Workspaces: Work in innovative and sustainable environments designed to foster collaboration and inspiration.



    By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

    ABOUT AUSTIN WATER:
    For over 100 years, Austin Water has been committed to providing safe, reliable, high-quality, and affordable water services to our customers. Today, we serve over 1,000,000 people in the Austin metropolitan area, across more than 548 square miles. As one of the fastest-growing cities in the country, we’re not just keeping up-we’re leading the way with sustainable infrastructure, advanced treatment technology, and environmental innovation.

    Austin Water consistently ranks among the best in the country when it comes to water quality. We also treat, return, and recycle wastewater in ways that protect environmental resources. Austin Water exceeds federal and state requirements for clean water and environmental compliance at our water and wastewater treatment plants.

    Job Description:

    Purpose:

    With general direction, this position exercises considerable judgment and uses comprehensive knowledge of broadly defined practices, policies, and procedures. This position supervises field personnel assigned to the operations and maintenance of water or reclaimed water distribution systems, and/or wastewater collection systems. This position plans, conducts, and coordinates activities at remote work sites and facilities with underground utilities; and works on multiple/diverse complex issues and selects the methods, techniques, and evaluation criteria for obtaining results. This position provides guidance to adhere to safety and training procedures and practices.

    Duties, Functions and Responsibilities:
      ◦ Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
      ◦ Provides technical expertise on a variety of distribution and collection activities.
      ◦ Reviews, evaluates, records data using PCs and video equipment in preparing and producing reports to ensure quality, productivity, and accuracy of work assignments.
      ◦ Interprets applicable Federal, State, and Local ordinances and regulations and ensures compliance.
      ◦ Coordinates activities with engineers, construction inspectors, and other city departments.
      ◦ Acts as liaison, as necessary, with other departments, divisions, and organizations.
      ◦ Investigates and responds to citizen complaints and concerns.
      ◦ Evaluates progress and results and recommends major changes in procedures, processes, and policies.
      ◦ Operates with substantial latitude for independent action or decision.
      ◦ Assists in budget preparation.
      ◦ Develops and implements procedures related to asset control.
      ◦ Develops specifications for purchases.
      ◦ Plans and schedules Safety and Tailgate meetings.
      ◦ Ensures proper training and guidance is provided for personnel.


    Responsibilities - Supervisor and/or Leadership Exercised:

    Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.

    Knowledge, Skills, and Abilities:

    Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
      ◦ Knowledge of City of Austin policies and procedures related to pipeline operations.
      ◦ Knowledge of City of Austin safety policies and procedures.
      ◦ Knowledge of moderately complex utility mathematical formulas involving addition, subtraction, multiplication, and division of standard and metric units of measure using whole numbers, fractions, decimals, computing rate, ratio, and percentages.
      ◦ Ability to work in confined spaces.
      ◦ Ability to understand, follow, and provide written and/or verbal instructions and training.
      ◦ Ability to work various work shifts, on-call, and call back hours
      ◦ Ability to work in environments with exposure to hazardous chemicals, solvents, hazardous environments, and adverse weather conditions.
      ◦ Ability to establish and maintain good working relationships with internal and external customers.
      ◦ Ability to meet and maintain driver eligibility standards detailed in the City of Austin Driver Safety Program while driving personal and City of Austin vehicles on official business.


    Minimum Qualifications:

    Graduation from an accredited high school or equivalent, plus six (6) years of progressively responsible experience in construction or maintenance activities, including five (5) years of experience which were in water and wastewater underground utility construction maintenance, including one (1) year of which was in a lead or supervisory capacity.

    Licenses and Certifications Required:
      ◦ Valid Texas Commercial Driver License (CDL).
      ◦ Positions in water distribution: Class C Water Distribution License or higher from TCEQ. A Surface Water License may substitute for the Class C Water Distribution License.
      ◦ Positions in wastewater collection: Class II Wastewater Collection License from TCEQ.
      ◦ For specified work groups, Respiratory Protection and Confined Space Entry training must be completed


    Preferred Qualifications:
      ◦ Experience providing leadership over and review of others’ work
      ◦ Supervisory experience of 5 or more employees to include hiring, training, scheduling and performance evaluation
      ◦ Experience with leading, managing and/or overseeing capital improvement projects or similarly related construction projects
      ◦ Strong organizational skills and demonstrated experience in planning, organizing, and managing the delivery of construction and/or utility projects to support organizational goals
      ◦ Ability to manage multiple ongoing projects, keeping stakeholders informed of status
      ◦ Demonstrated skill and experience in managing and resolving conflict
      ◦ Project management experience including managing multiple projects with varying deadlines and deliverables
      ◦ Any specialized training, licenses, certificates, related to Air Release and/or Pressure Reducing Valves


    Notes to Candidate:

    Position Overview:

    The Pipeline Technician Supervisor position is responsible for the management and leadership of 5-13 direct reports. This position will frequently collaborate with contractors, consultants, and engineers. They would also investigate citizen complaints and concerns, plan, and schedule tailgate meetings. Attention to detail and managing multiple projects daily. Any specialized training, licenses, certificates, or experience related to Air Release and/or Pressure Reducing Valves

    Pay Range: $30.70 - $38.37

    Position(s) will be filled at the following location: Glen Bell Service Center, 3907 S. Industrial Dr., Austin, 78744

    Days and Hours: Monday through Friday, 7:30 a.m. to 4:00 p.m.

    All employees are required to be available for overtime, call-back, and be part of a mandatory on-call rotation for emergency response on nights, weekends, and holidays.

    Benefits:

    Working with Austin Water provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more - click HERE for more information.

    When completing the City of Austin employment application:
      ◦ A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position.
      ◦ Provide each job title and accurate employment dates for all jobs included on the application.
      ◦ Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment and computer software used.
      ◦ The City of Austin employment application is an official document; incomplete applications will not be considered.


    Applications must be fully completed to be considered.

    If you are selected as a top candidate:
      ◦ Verification of your education (which may include high school graduation or GED, undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution.
      ◦ Your skill level in the competency areas will be assessed. A minimum score of 70% is required on both assessments in order to be considered for the next step in the process.
      ◦ If you are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.
      ◦ A criminal background investigation is required


    Retention Incentive Bonus:

    This position may be eligible for an Incentive Bonus of up to $3,000!

    $500 after 90 days.

    $500 after 180 days.

    $1,000 after 1 year.

    $1,000 after 2 years.

    Technical Licensure:
      ◦ Valid Texas Class C Operator Driver License required at time of hire.
      ◦ Positions in water distribution: A Class C Water Distribution License from TCEQ required at time of hire. A Surface Water License may substitute for the Class C Water Distribution License.
      ◦ Positions in wastewater collection: A Class II Wastewater Collection License required at time of hire


    Driving Requirement:
    This position requires a valid Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.

    Travel:

    If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

    Commercial Driver’s License
    This position requires that newly hired employees must be able to obtain appropriate class of Commercial Driver’s License with endorsements within one (1) year of employment. Employees must comply with the Alcohol and Controlled Substance Testing rules as outlined by the City of Austin Alcohol and Drug Policy for Drivers of Commercial Motor Vehicles.

    Work Environment

    This position is in a heavy industrial setting and requires performing all duties associated with operating heavy equipment outdoors in all weather conditions including extreme heat, cold and rain. This position will include cross training in operations of various equipment. Position will require adaptability and willingness to change or modify workload on demand and multitask. Position requires working in environments which may have hazardous situations.

    Physical Requirements:

    This position will require that you be able to perform the following essential job functions with confidence and with or without reasonable accommodations: carrying or lifting up to 50 lbs., pushing or pulling up to 50 lbs., sitting, standing, walking, lying, climbing stairs and ladders, reaching overhead, kneeling, crawling, stooping/bending, twisting, repetitive foot and hand movement, driving, grasping and squeezing, ability to wear personal protective equipment including a self-contained breathing apparatus, exposure to extreme weather conditions, atmospheric conditions, hazardous conditions, and very loud noise.

    Confined-Space Entry Requirements:
      ◦ Candidates must be able to work in environments which may have hazardous atmospheres, or in confined spaces where there is limited or restricted means for entry and exit, or where the activities of an employee are hindered.
      ◦ Candidates must be able to qualify for the Utility’s Respiratory Protection Program.
      ◦ Candidates must be clean shaven to meet the Utility’s Respiratory Protection Program guidelines which requires the use of Self-Contained Breathing Apparatus (SCBA).


    Climbing Requirements:

    Candidates must be able to perform duties with confidence at sites where climbing heights of up to 50 feet is required on ladders that support weight as designated by work area.

    Pre-Employment Testing Requirements:
      ◦ Selected candidates will be required to complete and pass a drug and alcohol screening test.
      ◦ Selected candidates will be required to complete and pass a pre-employment physical exam to be considered for this position, which includes a Functional (FC)strength/agility test.


    Essential Employee:

    This has been designated as an Essential Employee position. In the event of a City-designated emergency, Essential Employees provide services that impact the public health, safety, utility services, and welfare of members of the Austin community and other employees and ensure the continuity of essential operations. In such an emergency, Essential Employees may be called back in, may be required to modify their schedule, may be assigned to a City-designated work site, or may be retained on site to assist with operations and recovery.

    Secondary Employment:
      ◦ All Austin Water employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department.
      ◦ Austin Water will review all secondary employment.
      ◦ Employees are required to submit a Secondary Employment Application for review and approval upon being hired with Austin Water, as well as current Austin Water employees considering secondary employment.


    90-day Provision:

    This posting may be used to fill additional vacancies that occur within the department.

    All Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lots, garages or in any personal vehicle located on the premises.

    Please note this posting may close any time after 7 days.

    EEO Statement for City of Austin:

    The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

    City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

    Closing Date/Time: 2025-10-13

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

LATEST JOBS

Top Utilities Jobs and Career Opportunities

Top Utilities Jobs and Career Opportunities
 

Utilities Industry Overview

The utility industry is crucial in providing essential services that power modern life, such as electricity, natural gas, water, and wastewater. These services keep communities running smoothly and ensure the well-being of millions of people.

Public utilities are central to the daily lives of individuals and businesses alike, whether they power homes, ensure clean drinking water, or treat wastewater.

As a public utility, the industry’s commitment extends beyond profits to community service, offering reliability and efficiency in everything it does. This sense of purpose makes the utility industry attractive for job seekers looking for opportunities that combine stability with the opportunity to make a real impact.

From roles in natural gas to wastewater services and other areas, the industry offers various positions that span technical, managerial, and customer-focused jobs.

 

Job Opportunities in Utilities

If you’re looking for a career that offers long-term stability, the utility industry provides diverse job opportunities in various fields, such as engineering, operations, finance, human resources, and customer service.

Utilities are an essential service, so many organizations—whether public utility companies, private firms, or government agencies—are always looking for qualified individuals to fill key roles.

Here are some of the typical areas where job opportunities can be found:

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  • Engineering: Engineers in utilities design and maintain the complex systems that provide gas, electricity, and water services. These roles may include electrical, mechanical, and civil engineering positions.
  • Operations and Maintenance: Operations teams ensure systems function smoothly, dealing with issues in real-time and coordinating maintenance to prevent downtime.
  • Customer Service: Customer-facing roles include helping individuals and businesses with utility services, providing information, troubleshooting issues, and handling billing inquiries.

You can search for job opportunities by location, job title, or company, making it easier to find a role that suits your interests and expertise.

 

Career Paths and Advancement

The utility industry offers job opportunities and supports long-term career growth. Many companies in this sector invest heavily in their employees, providing training and development opportunities that allow individuals to build skills over time. Whether you’re interested in climbing the ladder to management or expanding your knowledge in a specialized area like engineering or finance, the utility industry encourages ongoing learning.

Common career paths include:

  • Engineering Careers: You can start in a junior engineering position and work your way up to a senior engineer or managerial role, where you would oversee a team of engineers.
  • Operations Management: Operations roles often lead to leadership opportunities, where employees manage teams and systems to ensure the reliability of services.
  • Human Resources and Management: For those with skills in managing people and resources, there are opportunities to move into human resources and upper management positions responsible for policy, hiring, and employee retention.
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With these opportunities, employees can expand their careers while gaining new skills, making the utility industry a dynamic and rewarding space for career advancement.

 

Human Resources and Company Culture

When evaluating a career in utilities, it’s essential to consider the company’s human resources policies and overall culture. Most utility companies strive to create a community-oriented atmosphere with a strong focus on teamwork, collaboration, and safety.

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Utility companies often provide comprehensive benefits, including health insurance, retirement savings plans, and generous paid time-off policies. These packages make the industry competitive when compared to other sectors. Additionally, most companies offer employee training programs to ensure everyone has the skills necessary to thrive and progress within the company.

Understanding the application process can also help. When applying for utility roles, expect a structured process, including online applications, assessments, and multiple interviews. Given the importance of these companies’ services, the hiring process is often thorough, but it also ensures a good fit between the candidate and the company’s culture.

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Featured Utility Jobs

If you’re interested in taking the next step, here are a few featured job opportunities in the utilities industry:

  • Electrical Engineer: Focused on designing, developing, and maintaining electrical systems that power communities. The salary range can vary but is generally competitive, with benefits such as health insurance and retirement plans.
  • Operations Manager: Responsible for overseeing the daily operations of utility services like water treatment or natural gas distribution. This role typically includes a robust compensation package and leadership opportunities.
  • Customer Service Representative: Often the first point of contact for customers with utility-related queries, this role requires excellent communication skills and offers entry-level opportunities for growth within the company.

By visiting the human resources page of most utility companies or using job search platforms, you can apply for roles directly. Most companies provide a seamless online application process that allows candidates to submit resumes and track application progress.

 

Benefits and Compensation in Utilities

Utilities companies are known for offering competitive benefits and compensation packages. Here’s what you can typically expect:

  • Health Insurance: Comprehensive plans that cover medical, dental, and vision, along with preventative care services.
  • Retirement Plans: Many companies offer a 401(k) plan with matching contributions, ensuring long-term financial security.
  • Paid Time Off: Employees are often given generous vacation, paid holidays, and sick leave.

Salaries vary depending on the job role and location. Still, jobs in the utilities industry are often considered secure, with ample room for wage growth, particularly as employees advance into more senior roles. Many companies also invest in training and professional development programs, helping employees build the skills they need to move up within the organization.

 

Getting Hired in Utilities

The application process for utility jobs can be straightforward, though it varies from company to company. Many utilities employers provide clear guidelines on how to apply through their website or human resources portal. Typically, this involves filling out an online application, uploading a resume, and potentially undergoing an interview.

Depending on the position, the interview process may involve meeting with multiple team members or department heads. Applicants should be prepared to discuss their qualifications, experience, and how they can contribute to the team’s goals. Often, a skills assessment will be part of the process, ensuring that candidates possess the qualifications for their respective roles.

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Utilities Industry Outlook and Trends

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The utilities industry is evolving, particularly with the rise of renewable energy and technological advancements. This shift is opening new doors for job seekers, especially in areas like engineering and operations management, where knowledge of green energy solutions is increasingly in demand. Additionally, companies are emphasizing sustainability and digital transformation more, creating fresh opportunities for forward-thinking individuals.

These advancements also mean that the utility sector is more dynamic than ever, offering job stability and exciting growth opportunities. Whether you’re just starting your career or looking to advance in your field, the utility industry provides a broad spectrum of roles catering to various interests and skills.

In summary, the utility industry offers many career opportunities in engineering, operations, customer service, and management, with competitive compensation and strong benefits packages. Whether you’re interested in training for career growth or exploring the cutting-edge technologies shaping the future of utilities, this industry provides ample opportunities for professional development and job security.

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