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  • SENIOR DIRECTOR, COUNTYWIDE PLANNING AND DEVELOPMENT (TRANSPORTATION DEMAND MANAGEMENT)

    One Gateway Plaza, Los Angeles, California 90012 United States Los Angeles Metro Full Time $141,148.80 - $211,681.60 Annually Jul 26, 2025
    Los Angeles County Metropolitan Transportation Authority - LA Metro Employer:

    Los Angeles Metro

    Los Angeles County Metropolitan Transportation Authority (Metro) is unique among the nation’s transportation agencies. It serves as transportation planner and coordinator, designer, builder and operator for one of the country’s largest, most populous counties. More than 9.6 million people – nearly one-third of California’s residents – live, work, and play within its 1,433-square-mile service area.  Our goal is to provide safe, clean, reliable, on-time, courteous service dedicated to providing Los Angeles County with a world class transportation system. Metro moves Los Angeles County. Our team operates one of the country’s largest transportation systems – and is planning, designing and constructing its expansion. We are a comprehensive transportation agency, with programs in transit, highways, active transportation and more. The agency’s internationally recognized sustainability programs are based on visionary environmental policies and are part of everything we do. Come Aboard! Join Metro’s team of dedicated transportation professionals and help provide the people of Los Angeles County with one of the most effective and efficiently operated mass transit systems in the entire country. Metro offers a variety of employment opportunities that present exciting challenges and growth opportunities in an outstanding work environment.          

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    Job Description

    Metro’s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.

    Description

    Directs, manages, and executes the performance of an assigned organizational unit or function within the Countywide Planning and Development Department associated with the development, implementation, and management of policies, programs, plans, and projects countywide.

    Examples of Duties

    • Directs the planning, development, implementation, and evaluation of projects, programs and policies within the organizational unit
    • Oversees preparation and management of contract documents, including scopes of work, schedules, budgets, and various contracts and agreements
    • Provides policy, planning, and program support to internal management, staff, and various internal departments and outside agencies
    • Directs the technical management, analysis, and evaluation of transportation systems and options
    • Coordinates within Countywide Planning and with other departments to ensure consistency in the planning, designing, and implementing of transit or highway projects/elements to ensure systemwide continuity and branding, including systemwide elements to ensure integration of individual rail/bus lines or highway/roadway projects into a coordinated system, integrated urban environment, urban design, and regional mobility plan
    • Develops urban design plans to ensure integration of the Metro system into the surrounding urban form
    • Develops sub-regional plans in coordination with outside agencies, jurisdictions, and other affected parties
    • Coordinates policy, technical, and funding interaction with local, regional, state, and federal entities
    • Develops and expands the systemwide planning program, including asset management, bus/rail interface, operations capital improvements, station design, and highway/roadway projects
    • Directs the development, application, and evaluation of analytical, quantitative and statistical methods and tools
    • Directs and advises staff on coordination with other Metro departments, municipalities, elected officials, and the broader stakeholder community
    • Directs the preparation of written and oral reports, research projects, and solicitations
    • Determines the impact of proposed and enacted federal, state, and local policies, legislation, and regulations on the work program of the organizational unit
    • Manages agency policies, plans, programs, and projects to ensure compliance with appropriate laws and regulations
    • Negotiates and executes major cooperative agreements and interagency funding plans
    • Manages competitive countywide grant programs from application development, project selection, through implementation and close-out including internal and external coordination
    • Administers funding policy and allocations for various programs
    • Partners with Community Relations and outside consultants to direct stakeholder engagement, including developing messages, identifying the appropriate stakeholders, and crafting an engagement plan
    • Presents the work of Metro and the organizational unit to the Metro Board, Metro management, as well as other internal and external stakeholders
    • Represents Metro in broad internal and external interagency initiatives
    • Establishes, supervises, and manages priorities of work for staff and consultants to ensure high quality results
    • Ensures professional development opportunities for staff of the organizational unit, and provides guidance and technical assistance to staff in other Metro departments
    • Develops, reviews, and evaluates contractor proposals; negotiates award amounts; evaluates operating standards and work products; and ensures productive use of contractors
    • Directs and prepares comprehensive studies, evaluations, cost estimates, and reports needed to support Board of Directors' policy decisions; advocates funding needs of Metro's transportation programs; and assesses future financial trends, opportunities, and constraints
    • Develops, forecasts, and manages budgets to complete various plans, projects, and programs
    • Leads special task forces, committees, panels, and peer groups on major issues as required
    • Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees
    • Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

      May be required to perform other related job duties

    *This classification is At-Will and the incumbent serves at the pleasure of the Hiring Authority.*

    Minimum Qualifications

    A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:

    Education
    • Bachelor's Degree in Urban Planning, Public Administration, Engineering, Business Administration, Planning, or a related field; Master's degree in a related field preferred


    Experience
    • Five years of relevant management-level experience in transportation planning or programming, project management, grants management, capital development, financial planning, transit planning, or developing and implementing large scale, highly complex, multi-faceted transportation or highway/roadway projects or programs


    Certifications/Licenses/Special Requirements
    • A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions


    Preferred Qualifications

    Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.

    The following are the preferred qualifications:
    • Experience managing projects including developing and implementing Transportation Demand Management (TDM) programs, policies and innovative solutions
    • Experience piloting new Transportation Demand Management (TDM) and mobility programs to motivate mobility mode change, reduce Vehicle Miles travel (VMT) reduction and researching and analyzing mobility behavior and its changes
    • Experience seeking federal, state, and local funding opportunities and applying federal, state, and local regulations and organizational policies related to Transportation Demand Management (TDM) programs, including Council of Governments (COGs), Southern California Association of Governments (SCAG), etc
    • Expereince preparing scope of work, Transportation Demand Management (TDM) measure studies, reports and correspondence of a technical nature, conduct research, develop KPIs measures and analyze data
    • Expereince preparing and presenting board (or city council) agenda items for recommendations and approval process and representing as the agency's subject matter expert in front of the public


    Essential Knowledge

    Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)
    • Theories, principles, and practices of any of the following transportation and land use planning, architecture, urban design, environmental planning, sustainability planning, grants management, project management, civil engineering, funds programming, contract administration and negotiation, and business and public administration
    • Applicable local, state, and federal laws, rules, and regulations governing transportation policies, urban development practices, and funding sources for a public agency
    • Organization policies and procedures of local, state, and federal government entities, including legislative and funding policies and procedures
    • Financial, analytical, and statistical processes and procedures
    • Modern management theory
    • Applicable business software applications


    Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)
    • Managing and providing strategic direction to a large, multidisciplinary team
    • Developing and implementing goals, objectives, policies, procedures, work standards, and internal controls
    • Formulating strategies to achieve goals and objectives
    • Reviewing legal and contractual documents
    • Reviewing architectural and urban design documents and/or transportation related plans
    • Reviewing and synthesizing financial, analytical and statistical processes, procedures, and results
    • Understanding and analyzing complex planning concepts
    • Exercising sound judgment and creativity in making decisions
    • Communicating effectively orally and in writing
    • Interacting professionally with various levels of employees and outside representatives
    • Conducting community outreach and engagement
    • Mediating and negotiating with a variety of stakeholders, including peers, consultants, and the public


    Ability to (defined as a present competence to perform an observable behavior or produce an observable result)
    • Plan, organize, and direct the work of specialized transportation projects and programs
    • Develop and lead transportation and/or urban planning studies, programs, and projects
    • Manage tight time constraints and deadlines
    • Identify and communicate the individual and cumulative effects of projects or programs on the transportation system
    • Develop and expand systemwide programs to ensure an integrated transportation network
    • Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements
    • Plan financial and staffing needs; and make financial decisions within a budget
    • Represent Metro before the public
    • Supervise, train, and motivate assigned staff
    • Read, write, speak, and understand English

    Special Conditions

    The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

    Working Conditions
    • Typical office situation
    • Close exposure to computer monitors and video screen


    Physical Effort Required
    • Sitting at a desk or table
    • Operate a telephone or other telecommunications device and communicate through the medium
    • Type and use a keyboard and mouse to perform necessary computer-based functions
    • Communicating through speech in the English language required

    (EY)

    Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro’s Equal Employment Opportunity Program . Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices.

    Selection Procedure

    Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.

    Application Procedure

    To apply, visit Metro's website at www.metro.net and complete an online Employment Application.
    Computers are available to complete online Employment Applications at the following Metro locations:

    METRO Headquarters, Employment Office
    One Gateway Plaza
    Los Angeles, CA 90012
    Open: Monday through Friday, 8am-4pm
    (Closed Sat & Sun)

    Metro Talent Hub
    8501 S. Evermont Place
    Los Angeles, CA 90044
    Open: Monday through Friday, 9am-5pm
    (Closed Sat & Sun)

    East Los Angeles Customer Center
    4501 B Whittier Blvd
    Los Angeles, CA 90022
    Open: Tuesday through Saturday, 10am to 6pm
    (Closed Sun & Mon)

    Wilshire/Vermont Customer Center
    3183 Wilshire Blvd, Ste 174
    Los Angeles, CA 90010
    Open: Monday through Friday, 10am-6pm
    (Closed Sat & Sun)

    Rosa Parks Customer Center
    Willowbrook/Rosa Parks Station
    11720 Wilmington Ave
    Los Angeles, CA 90059
    Open: Monday through Friday, 6am to 6:30pm
    (Closed Sat & Sun)

    Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.

    All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.

    *Open to the public and all Metro employees

    This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.

    *Please refer to the applicable benefit type (Regular or Temporary)*

    BENEFITS FOR REGULAR EMPLOYEES

    Benefits cover probationary or regular full-time (working at least 40 hrs/week) employees of Metro.

    We offer a range of high-quality medical, dental and vision plan options as well as health care spending accounts for you and your family. Metro will cover a significant portion of your health care premiums.

    Medical/Dental/Vision Plan- Employee has the choice of 3 separate medical plans and 3 dental plans. A separate vision plan is included in each medical plan.

    Group Life Insurance- PTSC pays for an amount equal to your annual salary, rounded up to the nearest $1,000. Minimum amount of life insurance is $30,000.

    Accidental Death & Dismemberment Insurance- PTSC provides $50,000 coverage for each employee. Additional voluntary coverage in amounts up to $500,000 is available at favorable premium rates.

    Long-Term Disability Insurance- 100% employer paid. Provides employees with a minimum income of 60% of earnings after six months of disability. Buy up or buy down options available.

    Holidays- 12 days a year: New Year's Day, Martin Luther King, Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Veterans' Day, Cesar E Chavez, Juneteenth,Thanksgiving Day, Day After Thanksgiving, and Christmas Day.

    Time off with Pay (TOWP)- Compensates employees who are on approved absence from work for reasons such as illness, injury, medical and dental appointments, personal business, vacation, or observance of (a) religious holiday.
    Years of Service Annual Accrual
    Hire date - 5 years20 days
    Beginning of 6th - 10th year25 days
    Beginning of 11th - 15th year30 days
    Beginning of 16th + years35 days

    Pension Plan- PTSC retirement plan is the Public Employees' Retirement System (PERS). Vesting is five (5) years. Minimum retirement age is 52, based on the 2% at 62 formula.

    Other Benefits: Transportation passes for employees and/or eligible dependents; Medicare; Tuition reimbursement; credit union membership; SDI; Deferred Compensation Plan; 401(K) Thrift plan; EAP; Medical and Dependent Care Flexible Spending Accounts; Flexible work schedules; and Jury Duty Pay.

    BENEFITS FOR TEMPORARY EMPLOYEES

    Temporary (Contingent) employees are eligible for the following benefits only:
    • Kaiser medical insurance
    • Public Pension Plan
    • 457/401K Plan
    • Flex Spending
    • Paid Sick Time
    • Fare Media
    • Rideshare Subsidies
    • Metro One Fitness membership
    For more information on the Benefits Enrollment for Contingent Employees, please visit LA Metro’s Pension & Benefits website at www.benefits.metro.net .

    Closing Date/Time: 8/8/2025 5:00 PM Pacific
    Apply Now View job Employer Profile

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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Public Transportation Jobs: A Guide to Career Opportunities

Public Transportation Jobs: A Guide to Career Opportunities
 

Introduction to Public Transportation Careers

Public transportation careers offer many opportunities for individuals interested in a dynamic and essential industry that impacts millions daily.

From frontline positions such as bus operators and drivers to behind-the-scenes roles in human resources and technology, the variety of careers within the public transportation sector caters to diverse skills and interests. Whether you’re passionate about serving the community or drawn to the technical challenges of maintaining complex transit systems, public transportation jobs provide fulfilling and meaningful work.

Public transportation is an essential service that continues to grow and innovate. With an increasing focus on sustainability, urbanization, and the need for efficient mobility, professionals in this sector are at the forefront of developing solutions that shape the future of cities and communities.

As part of a public transportation agency, you can be involved in making a difference while benefiting from stable employment, professional growth, and the opportunity to work alongside like-minded individuals.

 

Types of Public Transportation Jobs

Public transportation offers a wide variety of job roles across multiple departments. Below are some key positions that help public transportation systems run smoothly.

  • Bus Operators and Drivers: These professionals are responsible for safely transporting passengers, adhering to schedules, and ensuring that vehicles are maintained in good condition. They play a vital role in the daily operations of the public transit system, often interacting with passengers and serving as the agency’s face.
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  • Maintenance and Repair Personnel: These technicians and engineers keep the buses, trains, and other vehicles in top condition. They ensure that mechanical, electrical, and safety systems work correctly and perform regular inspections, repairs, and preventive maintenance.
  • Customer Service Representatives: Public transportation relies heavily on customer satisfaction. Representatives in this role provide essential information to passengers, assist with ticketing, and handle customer inquiries, making the travel experience as smooth as possible.
  • Human Resources Professionals: HR teams manage employee relations, recruiting, benefits, and training. As public transportation agencies are often large employers, HR is critical in managing workforce needs, ensuring employees are supported, and facilitating career development programs.
  • Administrative Staff: These employees handle the day-to-day administrative tasks of the transportation agency, including scheduling, operations management, and coordination between departments. Administrative roles are key in ensuring that the agency functions efficiently.
 

Benefits and Perks of Working in Public Transportation

Public transportation has various benefits designed to attract and retain skilled professionals. Beyond the competitive salaries, many employees receive comprehensive benefits packages, ensuring a balance between work and personal life.

  • Medical, Dental, and Vision Insurance: Full-time employees typically receive comprehensive health coverage, including medical, dental, and vision insurance, to support their well-being.
  • Paid Sick Leave, Paid Holidays, and Tuition Reimbursement: Public transportation agencies often provide paid time off through sick leave and holidays. Some agencies also offer tuition reimbursement programs for employees seeking to further their education.
  • Retirement Plan Options: Many agencies offer retirement plans, such as 401(k) or pension plans, to help employees secure their financial futures. These options are attractive to those looking for long-term career stability.
  • Paid Time Off and Flexible Scheduling: Employees can benefit from paid time off, including vacation days, personal days, and parental leave. Flexible work schedules are available in certain roles, improving work-life balance.
 

Career Development and Advancement

Public transportation agencies are committed to investing in their employees’ professional growth. There are numerous opportunities to advance within the organization, develop new skills, and take on leadership roles.

  • Opportunities for Leadership: Individuals with experience and a demonstrated commitment to their roles often find opportunities to move into leadership positions, such as supervisors or managers, and oversee larger teams.
  • Professional Development Programs: Many public transportation agencies offer professional development initiatives, including workshops, certification programs, and ongoing education. These programs help employees stay current with industry trends and acquire the skills necessary for career advancement.
  • Mentorship and Coaching: Employees may have access to mentorship programs, where they can receive guidance from more experienced colleagues. Coaching opportunities are also available to help employees refine their skills and prepare for promotion.
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  • Cross-Functional Training: Employees are encouraged to participate in cross-functional training programs to gain insights into the agency’s operations. This type of training is valuable for career progression, as it equips employees with a broader understanding of the industry.

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Job Search and Application Process

For individuals interested in public transportation careers, understanding the job search and application process is critical to securing a position.

category065-image-003-careers-in-government
  • Search for Job Openings: Most public transportation agencies post job openings online. Job boards like Indeed and government websites are valuable resources for finding positions. Agencies typically offer various roles, from entry-level to executive positions.
  • Tailor Your Resume and Cover Letter: When applying for a public transportation job, it’s important to tailor your resume and cover letter to the specific position. Highlight your relevant skills and experiences that align with the job description. Be sure to emphasize any customer service, maintenance, or administrative experience, as these are highly valued in the industry.
  • Interview Preparation: Research the agency and the role you are applying for. Understand the agency’s values, mission, and community impact. Practice common interview questions and be prepared to discuss your previous work experience and how it relates to your desired position.
  • Follow Up: After submitting your application and completing the interview, follow up with a polite email to express your continued interest in the position and inquire about the next steps in the hiring process.
 

Working with Public Transportation Agencies

Building a successful career within public transportation involves more than just securing a job. Understanding the inner workings of the agency, its culture, and how to build relationships is essential for long-term success.

  • Research the Agency: Before joining a public transportation agency, take the time to understand its mission, values, and long-term goals. Aligning with these principles will help you thrive in your role.
  • Develop Relationships: Networking is critical in any industry, and public transportation is no different. Building strong relationships with colleagues, supervisors, and other stakeholders can provide you with valuable support and open doors for career advancement.
  • Stay Informed on Industry Trends: The public transportation industry is continuously evolving. Stay up-to-date with the latest trends, such as the adoption of electric vehicles or advancements in transit technology, to position yourself as a knowledgeable and forward-thinking employee.
 

Specialized Roles and Career Paths

In addition to the more commonly known roles within public transportation, specialized positions offer unique career paths.

  • Transportation Planners: These professionals develop transportation plans and policies that improve transit systems and meet the community’s needs.
  • Engineers: Engineers in public transportation design and maintain infrastructure such as railways, bus stations, and transit lines. Their work ensures that transportation systems are safe, reliable, and efficient.
  • IT Professionals: As public transportation increasingly relies on technology for scheduling, ticketing, and communication, IT professionals play a crucial role in managing data systems and ensuring smooth operations.
  • Marketing and Communications: These professionals promote public transportation services, engage with the community, and increase ridership through marketing campaigns and public outreach.
category065-image-004-careers-in-governmen
  • Safety and Security Professionals: Ensuring passengers’ and employees’ safety and security is paramount. Safety professionals monitor and manage risks, while security personnel are responsible for maintaining order and addressing threats.
 

Conclusion

Public transportation careers offer exciting opportunities for individuals looking to make a meaningful impact in their communities. With competitive salaries, comprehensive benefits, and numerous opportunities for career development, public transportation jobs provide both stability and growth potential. Whether you’re just starting your career or looking for a new challenge, public transportation can be a fulfilling and rewarding industry in which to work.

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