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  • Head of Cyber Risk and Compliance (Enterprise Technology Manager)

    San Jose, California United States CITY OF SAN JOSE Full Time $170,679.60 - $208,855.92 Annually Sep 27, 2025
    City of San Jose Employer:

    CITY OF SAN JOSE

    SanJoseCA.gov is the City of San José’s public website, offering information for our community 24/7. The City of San José is a large organization offering a wide variety of services and programs, and the website is intended to make it easier to find information about these services online.The purpose of the City website is to provide information of the City's choosing to the public in order to conduct the City’s business and promote the City's goals as guided by the City Council. The City’s website and the selection of sites to which any of them may be linked are not intended to serve as a forum for free discussion. Ample facilities for free expression are available both on the Internet and in the physical world. Instead, the City’s website is intended to serve the City’s need to make useful and practical information available to residents, businesses, and visitors which facilitates provision of a City service or furthers another specifically articulated purpose of the City.You can search our website by City services, department directory, or by topic. If you are looking for information on City policies and ordinances, try searching the City Council meetings, agendas and minutes database, the City Policy Manual or the Municipal Code. The Mayor’s Office, the City Council, Boards and Commissions, and most City departments and offices are represented on SanJoseCA.gov. You can also find certain City departments and programs via separate websites for Mineta San José International Airport, Police Department, Public Library and Happy Hollow Park & Zoo.You can find more information about City programs, services, and events through CivicCenterTV (Cable Channel 26), by subscribing to City News and Information, and by following us on Facebook, Google+, and Twitter.    

    Apply Now View job Employer Profile

    Job Description

    Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José.

    The City of San José is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of San José is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 408-535-1285, 711 (TTY) , or via email at CityCareers@sanjoseca.gov .

    About the Department

    The City of San José innovates to provide exceptional civic services using advanced technologies to help our community thrive.

    As one of the largest cities in the nation, the City manages a large set of services and assets and operates on a budget of $5.6 billion, with approximately 7,000 employees, serving about 1 million residents and 60,000 businesses employing 415,000 workers in the heart of Silicon Valley.

    The Information Technology Department’s (ITD) mission is to enrich the quality of life in San José through innovation, collaboration, and engagement. ITD enables that mission through business and infrastructure systems, cybersecurity, data management and analysis, responsible use of Artificial Intelligence (AI), productivity and collaboration tools, the San José 311 resident experience platform, data equity and privacy programs, and strategic planning. San José is powered by truly great people, a robust technology environment, and a strong sense of purpose.

    The IT department is a leader in innovation, embracing cutting-edge technologies and pioneering solutions to enhance efficiency and quality of life in San José. As part of this effort, the City leads a national initiative for AI through the GovAI Coalition, which was established to give local governments a voice in shaping the future of AI, ensuring it is developed responsibly and for the public good.

    Promoting the City’s commitment to equity and inclusion, we believe that all members of the community, regardless of background, have access to the tools and resources needed to thrive in the digital age. San José is in the heart of Silicon Valley, which boasts a rich history in technology, education, and agriculture. Over half of San José residents speak a language other than English at home, highlighting the importance of language accessibility in all City services. By fostering inclusivity, promoting digital literacy, and building accessible platforms, we are advancing technology while creating a more equitable future for everyone.

    At the City of San José, we promote work-life alignment and a focus on growth to bring out the best in our people. Come join us in making San José the most vibrant, equitable, sustainable, and innovative city in the nation! Visit the Information Technology Department’s website to learn about our culture, vision, leadership, and innovative initiatives.

    Position Duties

    NOTE - The first review of applications will be on Thursday, October 23, 2025. Please submit your application by 12:00 p.m. (PST) on Thursday, October 23, 2025, if you would like your application to be included in the first review. Candidates who pass the first application review round will be invited to interviews the week of November 17, 2025.

    Position and Duties

    The City of San José’s Information Technology Department (ITD) is seeking an experienced and forward-thinking leader to serve as the Head of Cyber Risk and Compliance (Enterprise Technology Manager) with a focus on Governance, Risk, and Compliance (GRC), Identity and Access Management (IAM), and Risk Management. Reporting to the City Information Security Officer (CISO), this role provides senior-level leadership for cybersecurity governance, regulatory compliance, access control, and enterprise risk initiatives that safeguard City services, data, and critical infrastructure.

    The Head of Cyber Risk and Compliance will play a critical leadership role in strengthening the City’s security governance structure, managing enterprise risks, and ensuring effective identity and access controls across the organization. This position requires a leader who can balance regulatory compliance, security best practices, and operational needs, while fostering a culture of accountability and resilience.

    Key responsibilities include, but are not limited to:
      ◦ Representing the cybersecurity program in executive meetings, steering committees, and inter-agency collaborations.
      ◦ Collaborate with external partners, including the Department of Homeland Security’s Cybersecurity and Infrastructure Security Agency (CISA), the Department of Justice’s Federal Bureau of Investigation (FBI), and State agencies, on compliance, risk, and threat intelligence initiatives.
      ◦ Promote Citywide cybersecurity awareness programs, with emphasis on governance, risk, and compliance accountability.
      ◦ Lead the planning, execution, and delivery of complex cross-functional projects, ensuring alignment with organizational priorities and stakeholder expectations.
      ◦ Lead enterprise risk assessments, threat modeling, and business impact analyses by establishing standardized frameworks to evaluate organizational risk posture and align findings with enterprise objectives.
      ◦ Oversee cross-departmental collaboration to identify vulnerabilities, analyze threats, assess potential impacts, and translate results into actionable mitigation strategies that inform executive decision-making.
      ◦ Oversee regulatory compliance initiatives, ensuring continuous audit readiness and timely fulfillment of reporting requirements to meet federal, state, and industry standards.
      ◦ Provide governance and oversight to maintain adherence to applicable framework, regulatory and certification requirements.
      ◦ Coordinate with internal and external auditors and deliver clear risk mitigation and compliance reporting to executive leadership and regulatory bodies.
      ◦ Integrate risk management processes into City projects, procurement, and vendor engagements.
      ◦ Collaborate with IT operations and emergency management teams on disaster recovery and business continuity planning.
      ◦ Lead the City’s cybersecurity GRC program, ensuring alignment with frameworks such as NIST CSF, ISO 27001, CJIS, PCI DSS, and other applicable standards.
      ◦ Develop, implement, and enforce Citywide cybersecurity policies, standards, and procedures.
      ◦ Provide metrics and dashboards on risk posture, policy adoption, and compliance to executive leadership.
      ◦ Direct the City’s IAM strategy, including identity lifecycle management, single sign-on (SSO), multi-factor authentication (MFA), and privileged access management (PAM).
      ◦ Ensure secure onboarding, offboarding, and role-based access controls (RBAC) across City departments.
      ◦ Implement and govern Zero Trust principles to reduce insider and external access risks.
      ◦ Partner with IT and business units to advance identity governance and automation.
      ◦ Develop and maintain the enterprise Disaster Recovery Plan as well as information systems contingency plans for each system. Perform table-top exercises in accordance with City policy (e.g., every other year).

    Please note that the Head of Cyber Risk and Compliance (Enterprise Technology Manager) position is eligible for a hybrid telework schedule, which is subject to change. The City is currently on a 32-hour onsite workweek.

    Salary Information: The final candidate’s qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in the Enterprise Technology Manager (ETM) classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay.
      ◦ Salary Range (including the 5% NPWI): $170,679.60 - $208,855.92

    The ETM classification is represented by the City Association of Management Personnel (CAMP) bargaining unit.

    Minimum Qualifications

    Education and Experience: Bachelor’s degree from an accredited college or university with coursework in computer science, information systems, business administration, or closely related field AND seven (7) years of experience managing, maintaining and implementing significant technology programs, computer system infrastructure and design, network operations, security design, application development and configurations and system/servicer administration, including a combination of five (5) years of supervisory and project personnel management experience, of which at least two (2) years should be supervisory experience over a technical team.

    Required Licensing (such as driver’s license, certifications, etc.): Possession of a valid State of California driver’s license.

    Passing the San Jose Police Department (SJPD) background check is also a condition of employment.

    Other Qualifications

    Competencies

    The ideal candidates will possess the following competencies, as demonstrated in past and current employment history. The ideal candidate will possess a combination of technical, governance, and leadership expertise to oversee the City’s Governance, Risk, and Compliance (GRC) and Identity & Access Management (IAM) operations:

    Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies, and federal and state rules and regulations.
      ◦ Seven or more (7+) years of experience in information security and/or compliance (FISMA, SOX, PCI, HIPAA, etc.), risk management, including threat modeling, vulnerability assessment, and/or incident response.
      ◦ Five or more (5+) years directly managing and leading cross-functional technical cybersecurity teams.
      ◦ Experience managing complex, multiple and/or cross-departmental/divisional projects at once.
      ◦ Skilled in program management, executive communication, and collaboration with internal stakeholders, external auditors, and partner agencies.
      ◦ Strong knowledge of regulatory frameworks and standards applicable to government, including NIST Cybersecurity Framework, NIST 800-53, CJIS, PCI DSS, and HIPAA.
      ◦ Proven ability to ensure audit readiness, manage internal controls, develop and enforce policies, and oversee third-party risk management programs.
      ◦ Ability to communicate security-related concepts to a broad range of technical and non-technical audiences, acting as a bridge between IT and business process owners.
      ◦ Experience working with third-party service providers in the delivery of outsourced cybersecurity contract services to augment and/or run cybersecurity programs and/or in assessing and selecting security tools.
      ◦ Strong understanding of cloud security, including familiarity with security challenges and solutions in cloud environments (Azure, Hyperconverged Infrastructure, private cloud, etc.).
      ◦ Strong understanding of secure network architecture, VPNs, secure web gateways, firewalls, and network segmentation as it relates to risk mitigation.
      ◦ Familiarity with Identity and Access Management (IAM) operations, including access reviews, password management, multi-factor authentication (MFA), privileged account management, and other access controls.
      ◦ Familiarity with Identity and Access Management (IAM) authentication protocols and concepts, including SAML, SSO, LDAP, OAuth, Open ID, etc.
      ◦ Possess and maintain a current, terminal-level cybersecurity credential such as:
        ◦ Certified Information Systems Security Professional (CISSP);
        ◦ Certified Information Systems Auditor (CISA);
        ◦ Certified Information Security Manager (CISM);
        ◦ Certified in the Governance of Enterprise IT (CGEIT);
        ◦ Certified in Risk and Information Systems Control (CRISC); and/or
        ◦ An equivalent professional, industry-recognized certification acceptable to the City.

      ◦ Ability to obtain and maintain SECRET Security Clearance within a reasonable period of time acceptable to the City.

    Building Trust - Communicates an understanding of the other person's interests, needs and concerns; identifies and communicates shared interests and goals; identifies and communicates differences as appropriate; demonstrates honesty, keeps commitments, and behaves in an appropriate manner.

    Project Management - Ensures support for projects and implements agency goals and strategic objectives.

    Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction.

    Conflict Management - Uses appropriate interpersonal styles and methods to reduce tension or conflict between two or more people, by presenting the facts, analysis, and conclusions or solutions that show command of content and perspectives and interests of the audience.

    Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

    Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts.

    Multi-Tasking - Can handle multiple projects and responsibilities simultaneously; has handled a wide variety of assignments in past and/or current position(s).

    Political Skill - In taking action, demonstrates an understanding and consideration of how it will impact stakeholders and affected areas in the organization.

    Supervision - Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness.

    Technology Use/Management - Uses efficient and cost-effective approaches to integrate technology into the workplace and improve program effectiveness.

    Selection Process

    The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job-specific questions. You must answer all questions to be considered, or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical and/or writing exercise.

    If you have questions about the duties of these positions, the selection, or the hiring processes, please contact Tram Nguyen at Tramt.Nguyen@sanjoseca.gov.

    Additional Information:

    Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.

    You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses. Please be advised that use of AI content in your responses may result in your removal from the hiring process.

    Please note that applications are currently not accepted through CalOpps or any other third party job board application system.

    This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

    Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application.

    The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits pagefor detailed information on coverage, cost, and dependent coverage.

    For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website. You will be able to view information based on different Sworn/Federated job classification.

    In additional to the benefits above, there is an additional perks siteto explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership.
    Apply Now View job Employer Profile

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

LATEST JOBS

Top Government Risk Management Jobs: A Guide to Careers

Top Government Risk Management Jobs: A Guide to Careers

Government risk management jobs play a crucial role in protecting the nation’s critical infrastructure and ensuring the security of public services. These jobs require a deep understanding of policies, regulations, and risk mitigation strategies to prevent potential threats. Whether you’re interested in enterprise risk management or specialized roles, there are various paths to explore in this dynamic field. Click save on important government websites to stay informed about these evolving opportunities.

 

What is Risk Management in Government?

Government risk management involves identifying, assessing, and addressing risks that can disrupt essential public services, infrastructure, and national security. The United States government greatly emphasizes protecting these critical systems from external threats, including cyberattacks, environmental disasters, and compliance failures. From environmental enforcement to national security, the government’s risk management scope is broad and impactful. Respond to critical incidents promptly by understanding the protocols in place.

Key Objectives of Government Risk Management:

  • Protecting essential services like energy, transportation, and communication systems.
  • Ensuring regulatory compliance with national and international standards.
  • Safeguarding public health and safety through effective data analysis and security frameworks.
  • Supporting international development and environmental enforcement efforts to maintain a global balance.
 

Types of Government Risk Management Jobs

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Here are the most prominent risk management jobs available in the government sector:

1. Risk Management Analyst

Risk management analysts are responsible for analyzing vast amounts of data to identify risks that could impact government projects and services. This role requires strong analytical skills and the ability to work across departments to develop risk mitigation strategies. Analysts must stay up-to-date on the latest risk management trends and government regulations. Ensure that all relevant documents are saved on the site for easy access and tracking of ongoing projects.

2. Enterprise Risk Management (ERM) Specialist

ERM specialists focus on creating strategies to manage risks across various government agencies. This role often involves working with other risk management professionals and security experts to develop comprehensive plans that address potential threats on a larger scale. ERM specialists are essential in ensuring all risks are handled cohesively throughout the organization. Click save on essential ERM reports and frameworks to avoid losing critical data.

3. Infrastructure Security Agency (ISA) Specialist

An ISA specialist ensures the security and resilience of critical infrastructure, such as power grids, communication systems, and transportation networks. These professionals are responsible for preventing and responding to threats that could disrupt essential services. ISA specialists often collaborate with agencies like the Department of Homeland Security to safeguard the nation’s infrastructure. Respond quickly to infrastructure alerts and ensure protocols are in place for rapid action.

4. Data Analyst in Risk Management

Data analysts support risk management by analyzing trends and identifying risks through data-driven approaches. These professionals are crucial for identifying patterns that help inform risk mitigation strategies. Their work requires knowledge of operating systems, data analysis tools, and statistical techniques to ensure thorough evaluations of potential threats. Data analysts must regularly click save on databases and dashboards to avoid losing essential information.

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Key Government Agencies Offering Risk Management Jobs

Several government agencies provide opportunities in risk management:

Infrastructure Security Agency (ISA)

The ISA is responsible for protecting the nation’s critical infrastructure, which includes energy systems, transportation networks, and communication frameworks. Jobs at the ISA range from risk management analysts to security specialists, and these professionals work closely with other government bodies, including the Department of Homeland Security. They collaborate with cross-agency teams to respond effectively to security threats.

Department of Energy (DOE)

The DOE is heavily involved in risk management to ensure the security of the energy grid and other essential systems. Risk management professionals in the DOE work to protect against both cyber and physical threats that could disrupt the nation’s energy infrastructure. Save crucial energy-related documents and reports on the department’s site for easy access.

 

Core Responsibilities in Government Risk Management Jobs

 
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Risk management jobs in government require a diverse skill set. Here are some of the key responsibilities associated with these roles:

Data Analysis and Risk Assessment

Data analysis is a critical component of any risk management job. Risk management professionals use data to assess threats, analyze patterns, and develop risk mitigation strategies. This often involves working with various operating systems, software applications, and data management tools to ensure a comprehensive risk management approach. Don’t forget to click save frequently when working with sensitive data.

Enterprise Risk Management (ERM)

ERM is a process that involves creating risk management frameworks across different agencies. These professionals collaborate with risk analysts, security experts, and agency leaders to ensure that risks are assessed and mitigated across the organization. They also coordinate site visits and reviews to evaluate risk management protocols.

Compliance and Environmental Enforcement

Risk management professionals ‘ compliance is a key responsibility, as they ensure that government agencies adhere to regulations and standards. Additionally, environmental enforcement plays a vital role in risk management, especially concerning preventing environmental disasters or addressing compliance violations. Respond quickly to any compliance breaches to avoid more significant issues.

 

Education and Training for Risk Management Careers

A bachelor’s degree in business, finance, or risk management is often the minimum requirement for these jobs. Many positions also require advanced training or certifications, such as Certified Risk Manager (CRM) or Certified Information Systems Security Professional (CISSP) credentials, to demonstrate expertise in the field.

Ongoing Training

Staying up-to-date in risk management is critical as threats continue to evolve. Many professionals seek continuing education opportunities to stay current with best practices and new technologies in risk management.

 

Salary and Benefits in Government Risk Management Jobs

Government risk management jobs offer competitive salaries and comprehensive benefits. Salaries vary depending on the agency, job title, and geographic location. For example, professionals in high-demand areas like data analysis and enterprise risk management can expect to earn more due to the specialized skills required.

Additional Benefits

In addition to salary, government employees enjoy generous benefits, including health insurance, retirement plans, paid time off, and professional growth opportunities. Many agencies also provide further education and training programs to help employees advance.

Job Search Tips for Government Risk Management Careers

If you’re looking to pursue a career in government risk management, here are some tips to help with your job search:

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  • Leverage Job Boards: Websites like USAJobs list government risk management job openings across various agencies.
  • Tailor Your Application: Customize your resume and cover letter to highlight relevant skills, such as enterprise risk management, data analysis, and compliance.
  • Stay Updated: Sign up for email notifications about new job openings.
  • Prepare for Interviews: Be ready to discuss your experience in risk assessment, data analysis, and your approach to mitigating risks.
 

Conclusion

Government risk management jobs offer a fulfilling career path for individuals interested in protecting national security, critical infrastructure, and public services. With opportunities available across various government agencies, including the Infrastructure Security Agency and the Department of Energy, there are many paths to explore. By acquiring the right education, training, and experience, you can significantly impact this essential field.

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