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  • Community Relations Manager/Public Information Officer

    Pleasant Hill, California United States City of Pleasant Hill Full Time 142044 Mar 11, 2026
    City of Pleasant Hill Employer:

    City of Pleasant Hill

    Pleasant Hill is a vibrant, progressive City, rich in education resources, recreational open space and a flourishing business community. Located just 20 miles east of San Francisco and a few miles west of one of Northern California’s major landmarks, Mount Diablo State Park, the City of Pleasant Hill is approximately eight square miles and has a population of approximately 35,000. The City boasts a beautiful downtown that offers a variety of restaurants, retail shops, townhomes, multiplex theater, and many other amenities. The City Hall complex is conveniently located adjacent to the downtown.

    Job Description

    View the Job Brochure

    The Community Relations Manager/Public Information Officer is a full-time management position that reports directly to the City Manager and is part of the City Manager’s Office. The Public Information and Community Relations Division is responsible for providing information to the general public about the programs, projects, and policies of the City Council and City government.

    This position is a key member of the City’s Executive Team given the unique position of being a liaison to citizens, businesses, schools, and non-profits in the City.

    Under direction of the City Manager, Community Relations is responsible for the City’s cable TV franchise agreements, serving as a liaison with civic organizations, and providing staff support to the Civic Action Commission and Education Commission.

    The Public Information function includes providing timely and accurate information to residents, businesses, the media, and others about City services and programs. Significant use of digital communication tools, including the City's website, social media platforms, and the City Channel, is a central aspect of the position. In addition, the role oversees and coordinates production of the Outlook, the City’s printed community newsletter, as well as communications related to special events.

    Assisting the Mayor with official communications, sharing information from other organizations regarding upcoming events, providing tours of City Hall and serving as the point of contact for community organizations, providing staff support to City commissions and City Council meetings, and coordinating environmental programs are all aspects of this role that create an interesting, rewarding, and stimulating variety of work.

    The Ideal Candidate

    The ideal candidate for this position will demonstrate significant professional and managerial competency in communications, and only those candidates able to “hit the ground running” and quickly establish rapport, trust, and credibility within the organization and the community will be considered.

    A self-starter with excellent written and verbal communication skills and an upbeat attitude about municipal service is highly desired. The successful candidate will be skilled in modern public sector communications, including strategic use of social media platforms, website content management, digital engagement tools, and the creation of compelling multimedia and video content.

    This opportunity is best suited for an individual who is truly interested in becoming an integral part of a high performing organization, and a visible trusted presence within the fabric of the Pleasant Hill community.

    A Bachelor's degree with major course work in communications, public relations or public administration, and four years of professional communications experience is required.

    Compensation & Benefits

    The annual salary range for the Community Relations Manager/Public Information Officer is $142,044—$188,880. Placement in this range is dependent upon qualifications.

    Detailed benefit information is in the Management Pay Plan.  

    • Retirement – The City participates in the California Public Employees’ Retirement System (CalPERS) under a 2% @ 60 formula for Classic Members. The City contributes 3% to a 401(a) plan as well as $200/month to an Retirement Health Saving (RHS) plan. Voluntary Roth IRA & 457 plans available.
    • Medical Benefit – The City offers two choices for coverage—Kaiser or Health Net. The City pays 75% of the Kaiser monthly premium at each coverage level.
    • Medical in Lieu – The City will contribute $400 (employee only coverage) or $500 (employee + 1 coverage) or $600 (family coverage) in cash, or a contribution to a 457 deferred compensation plan, in lieu of medical coverage.
    • Dental & Vision: City-paid for employee and eligible dependents.
    • Life Insurance – City-paid coverage equal to 1x annual salary.
    • Holidays – 14 paid holidays per year.
    • Vacation Leave – Up to 25 days based on years of service.
    • Sick Leave – Accrues at the rate of one day per month, with no maximum accrual.
    • Administrative Leave – Up to 16 hours of administrative leave each month on a non-cumulative basis.
    • Flexible Spending (Section 125) Plan – Dependent care and out-of-pocket medical costs may be paid on a pre-tax basis.

    Application & Selection Process

    To be considered for this opportunity, submit your application and cover letter online at governmentjobs.com/careers/pleasanthillca. Your cover letter should express your interest in the position and why you would be an ideal candidate. Deadline to apply is March 27, 2026. 

    Following the closing date, applications will be screened according to the qualifications outlined herein. The most qualified candidates will be invited for an oral board interview, based on background and experience as evidenced by their application.  To be placed on an eligibility list, applicants must receive a passing score of 70 or more from each panel member.

    Employment offers are contingent upon successful completion of a pre-employment physical exam and a thorough background check, including livescan. 

    Immigration Reform & Control Act

    To comply with the Immigration Reform and Control Act, all new employees are required to provide proof of U.S. citizenship or authorization to work in the United States on their first day of employment.

    Equal Opportunity Employer

    The City of Pleasant Hill is an Equal Opportunity Employer. In accordance with the Americans with Disabilities Act of1990 (ADA), requests for special accommodations during any stage of the examination process should be made in advance to the Human Resources Department. 

     Questions about this recruitment? Contact:

    Ericka Mitchell, Chief Human Resources Officer (925)671-5277, emitchell@phillca.gov

    Colleen Duran, HR Analyst (925) 671-5294, cduran@phillca.gov

     

    Special Instructions

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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Government Marketing Jobs: Your Guide to a Rewarding Career

Government Marketing Jobs: Your Guide to a Rewarding Career
 

Introduction

Government marketing jobs are essential for promoting public sector programs and services. These roles involve crafting campaigns that reach citizens and encourage them to take action, whether participating in a new government initiative or staying informed about public health guidelines. If you’re looking for a career where you can make an impact, government marketing jobs could be the perfect fit.

 

What Are Government Marketing Jobs?

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Government marketing jobs focus on promoting services and initiatives offered by public agencies. The scope of these jobs includes everything from communications to digital marketing. For example, you might be asked to manage social media accounts to ensure the public can view this site properly and access the latest information. Whether updating a website or launching a social campaign, your work will help bridge the connection between government services and the public.

Government communications jobs often require you to work quickly and efficiently, where you may need to react quickly to breaking news or public crises in a few seconds. Marketing professionals in the government sector must also monitor updates and ensure their messaging is relevant to the current date. This ensures that citizens receive timely information.

 

Key Responsibilities of a Government Marketer

The primary duties of a government marketer involve crafting and distributing public campaigns. These can range from managing media outreach to updating websites and ensuring the public can view them properly. You’ll also be responsible for reviewing digital content, writing press releases, and working with media outlets to ensure that government messages are accurately conveyed.

Another essential task is responding to public inquiries or media questions. You’ll often need to proceed cautiously and handle these inquiries while maintaining a nonpartisan tone. In some cases, you may need to verify the accuracy of data or facts, ensuring that your content holds up under review.

Government marketing jobs also involve a lot of verification. Whether verifying data for public communications or ensuring that external partners have updated their content, accuracy is crucial in this field. Once verification is successful, waiting for the approval process can be a standard step in government marketing, as there are often layers of approval before anything goes public.

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Skills Required for Government Marketing Jobs

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Strong communication skills are essential for success in government marketing. You’ll need to ensure that the public can connect with your message clearly and efficiently. Government marketers often deal with human interactions, whether through media, online platforms, or community engagement.

Digital marketing skills are also crucial, as many government agencies rely on online campaigns to reach their audience. You must be able to review digital content and ensure that all messaging is up-to-date and accurate. Additionally, updating your browser and adapting to changing technologies is a critical skill, as you’ll often be managing multiple digital platforms.

You’ll also need the ability to respond quickly to government policy or public events changes. Sometimes, the connection between a campaign and the public can shift quickly, requiring swift action to ensure the message reaches the right audience.

 

How to Find Government Marketing Jobs

Searching for government marketing jobs is similar to looking for roles in the private sector but with some key differences. One of the best places to start is on government job boards like USAJobs, where many positions are posted. When you visit these sites, ensure you can view them correctly and that your browser is up to date to avoid technical issues.

Networking can also be helpful. Many public sector jobs are filled through referrals or internal recommendations, so attending government career fairs or industry events can be beneficial. Keep an eye on any ray ID or tracking numbers in job listings, as this will help you follow up on applications and ensure your submission is processed correctly.

Sometimes, getting your foot in the door may involve accepting a contractor role or an internship. This allows you to gain experience and demonstrate your skills, potentially leading to a full-time position in the future.

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Benefits of Working in Government Marketing

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Working in government marketing offers several benefits. One significant advantage is job security, as government roles offer long-term stability compared to the private sector. Additionally, government employees enjoy competitive salaries and benefits packages.

Beyond financial compensation, government work allows you to contribute to meaningful projects that directly impact the public. Whether promoting health campaigns or infrastructure projects, your work can influence positive societal changes.

Another benefit is the potential for career growth. Government roles often offer clear advancement opportunities, and as you gain experience, you can move up into more senior marketing positions within government agencies.

 

Challenges of Government Marketing Jobs

While there are many perks, government marketing jobs come with their own set of challenges. One of the biggest hurdles is navigating bureaucratic processes. Unlike private companies, government agencies often have multiple layers of approval that can slow down decision-making. It’s not uncommon to wait for verification successful waiting periods before a campaign can proceed.

Another challenge is maintaining a balance between political and public expectations. In government marketing, you must ensure that your messaging remains neutral and nonpartisan, even if the subject matter is sensitive. Additionally, you may need more than budget constraints that limit the resources available for marketing campaigns.

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Examples of Government Marketing Campaigns

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Several successful government marketing campaigns have occurred in recent years. For example, the “Get Covered” campaign, which promoted the Affordable Care Act, was highly effective in helping millions of Americans understand and access healthcare services.

Another example is the “Click It or Ticket” campaign, which focused on increasing seatbelt usage across the U.S. Through strategic outreach and clear messaging, this campaign led to a significant increase in seatbelt compliance nationwide.

These examples demonstrate how government marketing can influence public behavior and bring about real-world improvements. Whether the goal is improving public safety or ensuring that citizens can access government services efficiently, government marketing campaigns play a crucial role in achieving these outcomes.

 

Conclusion: A Few Seconds to Apply

Government marketing jobs provide a unique opportunity to work on meaningful projects directly impacting society. Whether managing social media, working with the press, or crafting digital content, your efforts help inform the public and promote government programs.

If you’re interested in pursuing a career in government marketing, start by exploring job boards, networking with professionals in the field, and ensuring you can view this site properly for the latest job listings. You can build a rewarding career in this growing and impactful field with the right skills and determination.

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