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  • Community Service Team - Lead

    Seattle, Washington United States KING COUNTY DEPARTMENT OF WATER & LAND RESOURCES Full Time $128,816.27 - $163,282.50 Annually Jan 30, 2026
    King County Water and Land Resources Division Employer:

    KING COUNTY DEPARTMENT OF WATER & LAND RESOURCES

    The Water and Land Resources Division is at the forefront of King County’s efforts to protect and restore clean water and healthy habitat and strengthen the resilience of communities, environment, and infrastructure in the face climate change. We are a dedicated workforce of more than 400 supported by an annual budget of ~$250 million. WLRD has a strong track record of developing innovative strategies for protecting working farms and forests, restoring habitat, protecting water quality, and ensuring people have equitable access to green space. We reduce flood hazards, manage stormwater facilities, and reduce toxic threats.  Our Environmental Lab and Science section maintain high-quality data sets used in long term-water quality trend analysis and use Best Available Science to inform decision making.  We house three salmon recovery forums and support the Land Conservation Initiative, which will preserve our last, most important natural lands and urban green spaces over the next 30 years. Our forestry and agricultural programs help people protect their lands and support local food production.   

    Apply Now View job Employer Profile

    Job Description

    Summary

    This position is open to all qualified candidates

    If you want to use your communication skills to protect people, enhance the environment and improve equity, then the Wastewater Treatment Division’s (WTD) Community Services group looks forward to meeting you. We use the art of engagement to serve others and help our division do the same. We work together to communicate clearly and solve problems. We manage our work adaptively to get desired results. We know diverse perspectives make us better, so we welcome diversity and seek be mindful.

    As a team lead for WTD’s Community Services Unit, you will help drive results in supporting the Community Services (CS) team to achieve all the division’s work. You will provide direct support to inform the public about our wastewater projects, operations, and services. You will engage communities in equitable decision-making, work one-on-one with individuals, businesses, and communities to understand and respond to their needs. This position will serve the division’s most complex, high-risk capital projects and long-term strategic planning projects, and develop strategies to build public acceptance of changes. This position will also be tasked with providing strategic guidance to Community Services staff through coaching and mentoring and managing to the unit’s key performance indicators. You will lead continuous improvement efforts for the unit, such as the customer relationship management platform, LEAN efforts, and accessibility.

    This position will be expected to maintain cross division coordination in support of capital facility programs, long-term planning, and equity and social justice efforts, and other strategic initiatives.

    The candidate will support incident response efforts that focus on protecting the public from sewage spills or other unexpected dangers related to an emergency. The candidate may also serve as a work group lead directing and coordinating response efforts with WTD management.

    About the Role:

    Serve as part of a collaborative group leadership team in the following ways:
    • Support supervisors through direct work with unit staff to maintain unit key performance indicators (KPIs).KPIs focus on service delivery, federal and state requirements for communications and outreach, safety training compliance and outreach communication documentation. Report regularly to unit leadership team on unit progress.
    • Manage deadline driven continuous improvement processes to ensure CS work unit meets goals, objectives, and best practices established for service delivery. Continuous improvement efforts may include but are not limited to: unit data management best practices, unit incident response preparation, advancing equity and social justice, and advancing morale and connection in a hybrid work environment.
    • Represent work unit with section, operations, and management. Serve as acting supervisor and/or work group lead during incident response activities.
    • Oher tasks as assigned.

    Support CS work unit teammates in doing their best work to serve WTD and all ratepayers:
    • Promote and protect work unit safety.
    • In coordination with CS Leadership Team, advise staff and make decisions on issues where established guidelines or procedures may not exist or are not clear.
    • Provide coaching and constructive feedback focused on ensuring high quality service delivery. This includes services for the capital improvement program, Operations and Maintenance, and the WTD Director's Office.
    • Promote and reinforce group Korn Ferry competencies of customer focus, resilience, interpersonal savvy, and drives for results.
    • Track and manage unit staff achievement of key performance indicators with a particular focus on WTD capital improvement program and unit support for WTD Operations and Maintenance section work.
    • Serve as CS project lead on WTD’s most complex capital projects, planning processes and programs by:
      • Developing and implementing equitable public engagement plans that build informed consent and community support for WTD CIP projects, plans, programs, and operations.
      • Identifying and planning for project and equity risks and opportunities on WTD planning, operations and/or capital improvement program.
    • Serve on the Community Services incident response team, which requires 7 days of 24-hour availability every 5-6 weeks with the potential for field support that may include closing public spaces and working with residents affected by sewage spills outside regular work hours. You may serve as work group lead managing field response and coordinating with WTD management.
    About the Team:

    The Community Services unit advances the values of King County and the Wastewater Treatment Division (WTD) by protecting public health and the environment and providing equitable, inclusive services to residents and businesses across King County. To our agency, success means clean water. It means keeping a promise to the next generation that our beautiful environment will be there for them to enjoy. It also means being accountable to our ratepayers and operating a well-managed agency. We are committed to the principles of equity and social justice. We value diverse perspectives and life experiences in our workforce and are committed to building a culturally diverse and inclusive environment.

    Commitment to Equity, Racial and Social Justice:
    King County, named after Dr. Martin Luther King, Jr., is a diverse and vibrant community that represents cultures from around the world. Our True North is to create a welcoming community where everyone can thrive. We prioritize equity, racial and social justice, making it a foundational and daily expectation for all employees. As an Industrial Maintenance Mechanic, you will actively apply these principles in all aspects of your work. Learn more about our commitment at http://www.kingcounty.gov/equity .

    Apply now for a rewarding career at the Wastewater Treatment Division of King County Department of Natural Resources & Parks (DNRP). Join our talented workforce in protecting and restoring the natural environment and promoting more resilient, sustainable, and equitable communities. Enjoy training, c omprehensive benefits , and growth opportunities.

    Job Duties

    What You Will Be Doing:
    • Support the work unit leadership team in planning, prioritizing, and implementing work to meet commitments aligned with organizational goals.
    • Coach and mentor staff on complex issues in ambiguous environments where clear guidance is not provided.
    • Maintain and track key performance indicators (KPIs) to meet customer needs and priorities, which may include coaching and/or mentoring, KPI checks, review and quality control of public-facing materials, and reporting.
    • Administrative duties support which could include planning team meetings and retreats, mandatory training compliance, and cross-division coordination.
    • Serve as outreach lead for complex projects and programs, including directing and managing consultant teams.
    • Coordinate unit work across major capital programs and projects to ensure consistency of service and staff experience in meeting customer needs and priorities.
    • Lead or support continuous improvement efforts including technical working sessions, customer relationship management database, accessibility compliance, and other efforts as assigned.
    • Serve as acting supervisor, work group lead for Incident Response, and other duties as assigned.


    Experience, Qualifications, Knowledge, Skills

    Qualifications You Bring:
    • Demonstrated experience in advising staff and making decisions on complex issues where established guidelines or procedures may not exist or are not clear
    • At least 3 years of experience leading and being the public face of public participation processes to advance large infrastructure or projects
    • Demonstrated experience coaching or mentoring staff on public facing outreach projects or programs
    • At least 3 years of experience with planning and implementing equity and social justice efforts
    • At least 3 years of experience directing and managing consultant teams in support of community outreach efforts
    Preferred Qualifications:
    • Working knowledge of wastewater systems and operations
    • Experience working with Project Management Body of Knowledge fundamental practices and techniques
    • Experience supporting public agency incident response efforts
    • Experience working in FEMA Incident Command structure
    • Experience working with multiple capital delivery methods, including design-build-build, progressive design build, and general contractor/construction management
    • Experience using LEAN techniques to improve processes
    Competencies You Bring:

    Collaborates : Building partnerships and working collaboratively with others to meet shared objectives
    Develops Talent: Developing people to meet both their career goals and the organization’s goals
    Communicates Effectively : Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
    Plans and Aligns: Planning and prioritizing work to meet commitments aligned with organizational goals
    Manages Ambiguity: Operating effectively, even when things are not certain, or the way forward is not clear.

    Supplemental Information

    Working Conditions:

    • Work Location: King Street Center - 201 S Jackson St, Seattle, WA 98104
    • Work Schedule: This full-time position works a 40-hour work week, Monday-Friday. This position is not covered under the provisions of the Fair Labor Standards Act (FLSA) and is not overtime eligible. This position is a hybrid schedule requiring (2) days in office and telecommute work based upon business needs. Schedule is flexible with a 5 x 8 or 9/80 schedule with management approval
    • Union Representation: This position is represented by Technical Employees Association (TEA)


    Application and Selection Process:
    We welcome applications from all internal King County employees and qualified applicants. We value diversity, diverse perspectives, and life experience, and encourage people of all backgrounds to apply. Application materials will be screened for clarity, completeness, and alignment with the experience, qualifications, knowledge, and skills essential for this role to determine which candidates may be invited to participate in one or more panel interviews.

    To apply, submit a:

    • Complete Application
    • Resume
    • Cover Letter


    Note: Additional documents won't be considered during minimum qualification screening.

    W ho to Contact: For more information regarding this recruitment, please contact Dan Sherman at dasherman@kingcounty.gov

    Discover More About the Wastewater Treatment Division : Visit our website and check us out at Facebook (formerly Twitter) , Instagram , YouTube , and the WTD Blog .

    Discover More About DNRP: Visit our DNRP website , explore an interactive map of our recent accomplishments and check us out at Facebook , X (formerly Twitter) , LinkedIn , TikTok , Instagram , YouTube and Keeping King County Green News .

    Sign up for Job Alerts to be notified of additional career opportunities with King County. Select the Natural Resources category for DNRP opportunities and explore other categories of interest.

    Forbes named King County as one of Washington State's best employers.
    Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

    Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

    King County is an Equal Employment Opportunity (EEO) Employer
    No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

    To Apply
    If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact the recruiter listed on this job announcement.

    King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
    • Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what’s best for themselves and their eligible dependents
    • Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
    • Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
    • Transportation program and ORCA transit pass
    • 12paid holidays each year plus twopersonal holidays
    • Generous vacation and paid sick leave
    • Paid parental,family and medical, and volunteer leaves
    • Flexible Spending Account
    • Wellness programs
    • Onsite activity centers
    • Employee Giving Program
    • Employee assistance programs
    • Flexible schedules and telecommuting options, depending on position
    • Training and career development programs
    For additional information about employee benefits, visit our Benefits, Payroll, and Retirement Page .

    This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.

    NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position.Short Term Temporary positions are not eligible for an ORCA transit pass.

    For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

    Closing Date/Time: 2/12/2026 11:59 PM Pacific
    Apply Now View job Employer Profile

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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Navigating the Path to a Career in Community and Economic Development

Navigating the Path to a Career in Community and Economic Development

In the dynamic field of community and economic development, professionals dedicate their efforts to crafting strategies that stimulate growth, enhance community well-being, and foster economic prosperity.

For those intrigued by the opportunity to shape the futures of communities and regions, a myriad of job prospects await.

Let's dive deeper into exploring community based organizations and the job sector surrounding it, while also looking at some step-by-step processes for on applying to these positions through our dedicated website.

 

Understanding Economic Development Jobs

Community and economic development jobs encompass a range of roles dedicated to improving local, regional, and national communities from economic, social, and financial standpoints.

These positions often involve the community development department collaborating with leadership councils, non-profit organizations, and government entities to devise and implement development plans that address local needs and opportunities.

What Types of Jobs are Available in the Community and Economic Development Sector?

Though not fully extensive, here is a look at some of the most common types of careers that fall under the umbrella of community and economic development positions in the public sector.

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Economic Development Officer:

An Economic Development Officer is responsible for keeping the focus on attracting businesses, supporting local enterprises, and job creation strategies, aiming to stimulate economic growth and prosperity within the community through strategic partnerships and initiatives.

Explore Job Categories:

These types of coordinators work on community engagement connection initiatives, social development projects, and enhancing public amenities, fostering a sense of belonging and well-being among residents while addressing local needs and aspirations.

Urban Planner:

An Urban Planner gets the unique role of being involved in planning and zoning to ensure sustainable growth and the effective use of land, striving to create vibrant, resilient communities that balance economic development with environmental conservation and social equity.

Project Manager:

While a project manager can mean a large variety of things, the biggest role they play is to oversee specific development projects and programs, while also ensuring they are completed on time, within budget, and meet community needs.

Project managers will perform related duties to leadership positions and are tasked with serving as a catalyst for positive change and improvement within the community through meticulous planning and execution.

Policy Analyst:

A policy analyst will research and prepare reports as well as develop policies related to economic and community development.

A policy analyst makes presentations and performs related duties that allow for leveraging of data-driven insights to inform decision-making and drive positive outcomes for the community.

Director of Economic Development:

Economic Director roles are key in working closely with leadership to set strategic directions, foster collaboration and innovation, as well as to drive economic growth and prosperity at the local, regional, or national level.

They are versed in working well with everyone from property owners to the city council in areas of code compliance, economic advancement, and other types of operations that affect a jurisdiction in growing responsibly and in a way that's healthy for everyone.

Sustainability Coordinator:

State and city departments often need a sustainability coordinator to help develop and implement strategies for sustainable community and economic growth, which will eventually work to promote environmentally responsible practices and resilience-building initiatives.

Sustainability Coordinators are key to making sure that long-term prosperity and well-being for current and future generations are possible.

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Launch your career with Careers in Government! Explore exciting opportunities, connect with passionate professionals, and shape your legacy.

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Are You Ready to Apply for Community Development Jobs?

Our website serves as a comprehensive platform for those seeking to embark on or advance their careers in community and economic development.

Here's how to utilize our site to find and apply for your next opportunity:

Step 1: Explore Job Listings

Begin your journey by browsing the current job listings on our website and finding the economic development department positions that appeal to you.

Look at the program goals, the types of tasks you'll be assigned, and what related work is involved.

Use filters to narrow down your search based on location, job type, and experience level. (If you need technical assistance with the application process, reach out for guidance on this.) Each listing provides detailed information, including job responsibilities, qualifications needed, and application deadlines.

Step 2: Understand the Job Requirements

Take the time to thoroughly read the full job description before you decide to apply for any job to ensure that you are one of the qualified individuals they are looking for.

Pay close attention to the qualifications required, such as educational background, experience, and specific skills. Jobs in this field often require at least a bachelor's degree and a keen understanding of both community development and economic development principles.

Step 3: Prepare Your Application

Government jobs often have set dates and deadlines for accepting applications. Pay close attention to the closing date before you begin you application.

  • Resume/CV: Highlight your relevant experience, particularly any work with leadership councils, executive leadership roles, or significant projects in community or economic development. Make it clear what type of general supervision you work best with and where your core strengths lie.
  • Cover Letter: Tailor your cover letter to each job application. Mention specific projects or initiatives you've led or contributed to and how they align with the job you're applying for.
  • Supporting Documents: Prepare any additional documents requested in the job listing, such as references, portfolios, or certifications.
Step 4: Submit Your Application

Follow the application instructions provided in the job listing carefully. Sometimes an organization may require you to apply directly through our website, while others might direct you to an external application process.

Step 5: Prepare for Interviews

If your application progresses to the interview stage, prepare by reviewing common interview questions in community development.

Be ready to discuss specific projects you've worked on, challenges you've overcome, and how you've contributed to economic and community growth.

Step 6: Continuous Professional Development

Regardless of the outcome, continuously seek opportunities for professional development.

Attend workshops, seminars, and conferences related to community and economic development. Stay informed about the latest trends and innovations in the field.

 

When You're Ready to Chart Your Next Chapter...Let Us Help

Careers in community and economic development are uniquely rewarding, offering the chance to make tangible differences in people's lives and the well-being of communities.

These roles allow professionals to work on a diverse array of projects, from revitalizing urban centers to developing sustainable economic strategies for rural areas.

A career in economic development is not just a job—it's a commitment to fostering environments where economies can flourish and communities can thrive.

Our website is your gateway to finding a role that matches your skills, passions, and career ambitions in this vital sector.

By following the steps outlined above, you can navigate the application process and take your first step toward a fulfilling career in community and economic development.

Whether you're aspiring to join a leadership council, work in an economic management position, or contribute to community development, your journey starts here.

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Elevate your career or find the ideal government talent on Careers in Government! Explore and shape the future with us.

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